Tracy Cooke
Kanata,ON
Summary
A seasoned Payroll Manager with a proven track record at Robert B. Somerville Co., I excel in streamlining payroll processes and enhancing compliance through expert application of payroll software and a keen eye for tax regulations. My leadership fosters team collaboration and drives efficiency, ensuring accuracy and confidentiality in payroll administration.
Overview
29
29
years of professional experience
Work History
Payroll Consultant
Robert B. Somerville Co
04.2019 - 12.2023
- Improved accuracy and efficiency of tax reporting through meticulous record-keeping and timely submissions.
- Contributed to cost-saving initiatives by identifying opportunities for process improvements within the payroll department.
- Maintained strict confidentiality when handling sensitive employee information, protecting privacy rights at all times.
- Optimized payroll processes by implementing efficient software solutions and streamlining procedures.
- Reduced errors in payroll processing through diligent review, system improvements, and employee training.
- Educated employees on various aspects of payroll including deductions, overtime calculations, and tax implications.
- Assisted clients in navigating regulatory compliance by staying current on relevant legislation and advising on best practices.
- Conducted thorough audits of payroll records to identify discrepancies and areas for improvement.
- Supported business growth by ensuring effective payroll administration for an expanding workforce.
- Established positive relationships with vendors and third-party administrators to facilitate smooth payroll operations.
- Resolved payroll discrepancies quickly and successfully.
- Provided customer service to employees regarding payroll inquiries and issues.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Maintained strict confidentiality of all payroll information and records.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Created new hire and termination documents for payroll.
- Documented and processed all garnishments for bankruptcies, student loans, and child support orders.
- Managed payroll data entry and processing for [Number] employees to comply with predetermined company guidelines.
- Reviewed time records for [Number] employees to verify accuracy of information.
- Researched payroll errors and processed payments for federal and state taxes, social security, Medicare and various employee deductions, annuity contributions, and retirement plan withholdings.
- Confirmed compliance with all applicable federal, state and local payroll laws and regulations.
- Completed payroll accurately and timely to meet employee expectations.
- Audited timesheets and payroll records for accuracy.
- Maintained confidentiality of employee records and payroll information.
- Responded to employee questions and requests for information in timely and knowledgeable fashion.
- Calculated wages, deductions and bonuses in accordance with company policies.
- Updated employee files with new details such as changes in address or salary levels.
- Reconciled payroll discrepancies and responded to inquiries from employees.
- Maintained employee confidence and protected payroll operations by keeping information confidential.
- Coordinated resolution of payroll discrepancies.
- Managed and updated employee benefits information.
- Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.
Payroll Manager1
Robert B. Somerville Co
08.1994 - 03.2019
- 1Addressed employee inquiries regarding pay issues promptly, fostering positive relationships between management and staff members.
- Coordinated new hire and termination processes to facilitate smooth operations.
- Responded to employee inquiries to provide assistance with payroll-related questions.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Reviewed time records for [Number] employees to verify accuracy of information.
- Managed a team of payroll specialists, providing training and guidance to ensure timely and accurate payroll processing.
- Monitored and updated employee information in payroll system to add changes in salary, bonuses and deductions.
- Collaborated with HR and Finance departments for seamless integration of new hires into the payroll system.
- Improved payroll accuracy by conducting regular audits and addressing discrepancies proactively.
- Processed retroactive pay adjustments and other special payments to make up for compensation shortfall in previous pay period.
- Maintained employee confidence with secure handling of sensitive information during all stages of the payroll process.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Streamlined payroll processes by implementing efficient systems and tools, resulting in reduced processing time.
- Provided expert advice on complex pay-related matters such as overtime calculations, garnishments, bonuses, or deductions to both employees and managers alike.
- Processed payroll garnishments such as tax liens and child support.
- Developed and implemented payroll procedures and policies to determine compliance with regulations.
- Reduced errors in payroll data entry by implementing automated systems and providing thorough training to staff members.
- Partnered with IT professionals to develop custom software solutions tailored specifically for company''s unique payroll needs.
- Prepared and filed accurate and timely payroll tax returns and other related reports to comply with tax laws and regulations.
- Investigated payroll variances and employee claims to resolve discrepancies and balance financial records.
- Spearheaded efforts to reconcile historical payroll discrepancies, resulting in improved relationships with affected employees and restored trust in the system.
- Mentored junior team members, helping them develop the skills necessary for career advancement within the payroll field.
- Successfully transitioned from a manual to an electronic payment system for direct deposit enrollments, reducing paper waste within the organization.
- Integrated newly acquired companies into existing payroll systems while ensuring full compliance with relevant tax laws.
- Developed comprehensive reports for management detailing payroll expenses, trends, and projections.
- Coordinated with finance to reconcile payroll accounts, ensuring accuracy in financial reporting.
- Customized payroll reports for management, providing valuable insights into labor costs and financial planning.
- Optimized tax filing procedures, ensuring compliance and avoiding penalties.
- Developed comprehensive training programs for payroll staff, elevating team expertise and reducing errors.
- Updated payroll policies to reflect changes in legislation, maintaining compliance and mitigating risks.
- Conducted regular audits of payroll processes to ensure adherence to internal policies and external regulations.
- Streamlined payroll processing procedures, reducing processing time and improving accuracy.
- Supported financial director with special projects and additional job duties.
- Calculated deductions and processed payroll for employees.
- Ensured compliance with federal, and Provincial laws by staying current on regulations and updating policies accordingly.
- Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
Education
High School Diploma -
Sir Wilfrid Laurier High School
Ottawa, Ontario01.1977
Skills
- Payroll Software Expertise Jonas Software
- Payroll Auditing
- Tax Regulations
- Payroll Compliance
- Payroll administration experience
- Time sheet review
- New hire processing
- Exceptional Microsoft Excel skills
- Collaborative team member
- Employee File Maintenance
- Exceptionally organized
- Employee Relations
- Payroll Processing
- Meeting deadlines
- Transaction review
- Interpersonal and written communication
- Processing garnishments
- Audit Support
- Processing wage withholding orders
- Payroll Administration
- Policy Adherence
- Spreadsheet Creation
- Internal Controls
- Data Reconciliation
- Excellent writing skills
- Tax Compliance
- Analytical Skills
- Teamwork and Collaboration
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Critical Thinking
- Organizational Skills
- Adaptability and Flexibility
Languages
English
Full Professional
Timeline
Payroll Consultant
Robert B. Somerville Co
04.2019 - 12.2023
Payroll Manager1
Robert B. Somerville Co
08.1994 - 03.2019
High School Diploma -
Sir Wilfrid Laurier High School
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