Tracy Connor-Mckenzie
Edmonton,Canada
Summary
Compassionate professional specializing in resident assessment and activity planning. Proven ability to enhance quality of life through innovative programming. Recognized for exceptional multitasking skills and maintaining composure under pressure while providing care to vulnerable adults.
Overview
7
7
years of professional experience
Work History
Active Living Aid
Cogir Senior Living
Edmonton, Canada
08.2024 - 04.2025
- Maintained effective communication and good human relations with residents, families, volunteers and staff of other departments, keeping them informed of current and upcoming events.
- Attended in-service education to keep informed of current trends in the total care of the elderly.
- Participated in team meetings to plan programs with residents' interest in mind.
- Assisted with assessment of individual resident activity levels.
- Prepared, carried out and evaluated daily activities.
- Worked in a position of trust with vulnerable adults (residents in both independent and memory care)
- Initiated the 'Teddy Bear' program with the sewing club to make teddy bears for each of the memory care residents at Christmas.
- Developed two art programs 'Paint Like' and 'Watercolor and Ink' based on the interest of the residents
Receptionist
Cogir Senior Living
Edmonton, Canada
04.2024 - 08.2024
- Managed reception area, ensuring cleanliness, safety, and organization throughout shifts.
- Greeted and assisted visitors, providing exceptional service and support.
- Redirected calls effectively while taking clear, concise messages when necessary.
- Maintained documentation for all packages delivered to front desk and distributed to residents.
- Hand-delivered newspapers to resident suites each morning, ensuring timely delivery.
- Coordinated meeting room and private dining room bookings to optimize usage.
- Took dinner reservations over the phone, accommodating resident preferences promptly.
- Documented key distribution for contractors and called ride services as needed.
- Handled resident inquiries and complaints, providing timely and appropriate solutions.
- Processed payments and updated accounts to reflect balance changes.
Senior Care Companion
Private Home
Edmonton, Canada
10.2018 - 05.2023
- Transported client to medical appointments, ensuring safety and efficiency.
- Assisted client with exercises prescribed by physiotherapist to promote rehabilitation.
- Engaged in daily games to enhance vocabulary and cognitive skills.
- Introduced creative activities like watercolor painting, ceramics, and drawing for artistic expression.
- Provided compassionate care while maintaining respect and friendliness in home environment.
- Monitored overall health, documenting significant changes for timely interventions.
- Supported daily living activities, errands, and household chores to promote independence.
- Established rapport with client and family members to strengthen caregiver trust.
- Administered prescribed medications under direction from physician.
Daycare Worker
Delton Early Learning And OSC
Edmonton, Canada
06.2018 - 10.2018
- Cultivated a child-friendly environment with ample outdoor activity options.
- Developed engaging, age-appropriate activities and crafts for children.
- Monitored children's play to ensure safety and wellbeing.
- Facilitated storytelling, singing, and creative play sessions.
- Dispensed nutritious snacks and meals according to guidelines.
- Instructed children in various crafts and activities to promote creativity.
Education
Dementia Learning Experience -
CRADLE Canadian Remote Access For Dementia
01.2024
Tiered Exercise Program -
Canadian Centre for Activity and Aging
01.2024
Leadership and Professionalism -
Metro Continuing Education
01.2017
Skills
- Multitasking
- Effective communication
- Adaptability and flexibility
- Composure under pressure
- Friendly demeanor
- Emotional intelligence
- Organizational skills
- Resident assessment
- Creative problem-solving
- Compassionate care
- Activity planning
- Dependable and responsible
Affiliations
- Volunteer with the Central Lions Seniors Association
- Artist - fibre arts, illustration, painting
Timeline
Active Living Aid
Cogir Senior Living
08.2024 - 04.2025
Receptionist
Cogir Senior Living
04.2024 - 08.2024
Senior Care Companion
Private Home
10.2018 - 05.2023
Daycare Worker
Delton Early Learning And OSC
06.2018 - 10.2018
Dementia Learning Experience -
CRADLE Canadian Remote Access For Dementia
Tiered Exercise Program -
Canadian Centre for Activity and Aging
Leadership and Professionalism -
Metro Continuing Education
Similar Profiles
Ernest "EJ" LewisErnest "EJ" Lewis
Director of Operations / Executive Director at Cadence Senior Living / Cogir Senior LivingDirector of Operations / Executive Director at Cadence Senior Living / Cogir Senior Living
Erlynne LacernaErlynne Lacerna
Personal Support Worker at Revera Retirement Living/ Cogir Senior LivingPersonal Support Worker at Revera Retirement Living/ Cogir Senior Living
Rebecca BlackerbyRebecca Blackerby
Resident Lifestyle Assistant (Part Time/PRN) at Inspira Arrowhead/Cogir Senior LivingResident Lifestyle Assistant (Part Time/PRN) at Inspira Arrowhead/Cogir Senior Living
GIFTY AMOAHGIFTY AMOAH
Housekeeping Aide at Cogir Senior LivingHousekeeping Aide at Cogir Senior Living
Jose Garcia-GonzalezJose Garcia-Gonzalez
Subcontractor Technician at Neptune Technology GroupSubcontractor Technician at Neptune Technology Group