Tracy Cameron
Toronto
Summary
Dedicated and compassionate professional with extensive experience in customer service, personal support, and residential cleaning. Renowned for strong work ethic, reliability, and a positive attitude. Enjoy working collaboratively in team environments, or independently.
Skilled in fostering meaningful client relationships, and committed to improving the quality of life for individuals served.
Overview
33
33
years of professional experience
Work History
Part-Time Associate
The Beer Store
01.2019 - Current
- Efficiently manage cash transactions, handle money drops, and ensure accuracy in daily accounting
- Stock shelves and maintain organized inventory to optimize product availability
- Receive and process incoming orders while ensuring compliance with company protocols
- Act as a keyholder, performing supervisor duties, including opening and closing the store
- Deliver exceptional customer service, fostering positive relationships and ensuring client satisfaction
Personal Support Worker (PSW)
Harmony Hills Long Term Care
01.2013 - 01.2016
- Delivered comprehensive care to residents, including assistance with daily hygiene, dressing, grooming, and mobility
- Ensured residents' safety by transferring them to and from wheelchairs
- Fostered a comfortable environment by assisting with meal service and dining activities
- Demonstrated compassion and sensitivity while addressing residents' independence, dignity, and communication needs
- Promoted resident engagement through participation in recreational activities to enhance quality of life
Residential Cleaner
01.2005 - 01.2007
- Provided meticulous and customized cleaning services to residential clients
- Performed tasks including dusting, vacuuming, polishing, and sanitizing surfaces with precision
- Ensured high standards of cleanliness in kitchens, bathrooms, and other living areas
- Maintained exceptional client satisfaction by responding promptly to inquiries and feedback
Server
Bus Terminal Restaurant
01.1992 - 01.2005
- Delivered exceptional customer service by taking orders, serving meals, and managing payments accurately
- Maintained cleanliness and organization of dining areas, ensuring compliance with health and safety regulations
- Built strong rapport with customers to promote repeat business and establish a loyal client base
Education
Personal Support Worker Certificate -
City Adult Learning Centre
Toronto, ON01.2013
Skills
- Exceptional communication and interpersonal skills
- Strong problem-solving abilities
- Adaptability
- Empathy
- Professionalism in client interactions
- Proven ability to manage responsibilities efficiently
- Expertise in sanitation
- Expertise in hygiene
- Expertise in health protocols
- Outstanding organizational skills
- Keen attention to detail
Languages
English
Professional Working
Education And Certifications
Personal Support Worker Certificate, City Adult Learning Centre, Toronto, ON, 01/01/13, Smart Serve Certification, Valid Driver's License
Timeline
Part-Time Associate
The Beer Store
01.2019 - Current
Personal Support Worker (PSW)
Harmony Hills Long Term Care
01.2013 - 01.2016
Residential Cleaner
01.2005 - 01.2007
Server
Bus Terminal Restaurant
01.1992 - 01.2005
Personal Support Worker Certificate -
City Adult Learning Centre
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