Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tracy Bulger

Peterborough

Summary

Highly motivated leader with over 25 years grocery retail experience. Assist in managing P&L and make operational and merchandising decisions across multiple departments to ensure an excellent customer experience. Lead and coach colleagues to confidently grow in a fast paced ever changing department.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Assistant Store Manager Fresh

Loblaws Superstore
06.2016 - Current
  • Manage daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Acting Store Manager, covering holidays and absences.
  • Manage store employees in fast-paced environment through proactive communication and positive feedback.
  • People focused manager with strong belief in our CORE values. Support and enable our team to help remove any barriers they may have and help create a confident sense of belonging.
  • Conduct regular performance reviews with management staff members, providing constructive feedback and opportunities for growth.
  • Manage financial aspects of store operations, including daily review of store metrics through BI reports, P&L, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
  • Optimize labor scheduling. Writing sharepoint labor while adhering to budget, maximizing productivity without compromising service quality.
  • Oversee loss prevention efforts, minimizing shrink while coaching staff on protocols and processes.
  • Ensure compliance with all applicable laws, regulations, policies by regularly reviewing store processes and taking corrective measures when necessary.
  • Organize special events to drive foot traffic into the store through community contacts.
  • Manage inventory levels to minimize waste and ensure product availability, supporting customer satisfaction and sales efficiency. Supporting company initiative to reduce food waste.
  • Manage all aspects of the Fresh department teams. Overseeing daily review of standards and processes.
  • Manage complete store operated Garden Centre as one of Ontario top volume centres.

Assistant Store Manager Service/SAP

Loblaw Superstore
03.2012 - 06.2016
  • Chosen to champion SAP roll out to store. Coached and developed colleagues on new processes including but not limited to SAP handheld applications, Shop floor walks, data integrity portal, receiving, credits, signage and inventory reports.
  • Improved customer satisfaction by addressing and resolving complex issues promptly and professionally.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Monitor and support teams execution of seasonal merchandising sets and planograms. Communicating with store support team for efficient resolution.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.

Joe Fresh Manager

Real Canadian Superstore
01.2010 - 01.2013

Seafood Manager

Real Canadian Superstore
11.2007 - 01.2010

HMR/Deli Clerk

Loblaws
03.1998 - 11.2007

Education

Lakefield District Secondary
Lakefield, ON

Skills

  • Effective communication skills
  • Strong delegation skills
  • Exceptional leadership skills Lead by example, active listening and constant coaching and development
  • Excellent customer relations
  • Efficient store organization and operation
  • Effective time management
  • SAP, Periscope, Persona, Workday, BOSS, Flip
  • Excel, One Drive, Teams, Outlook

Certification

Food Safety Certificate,

First Aid,

Whimis,

Forklift Certification,

Power equipment trained,

Health and Safety Trained

Timeline

Assistant Store Manager Fresh

Loblaws Superstore
06.2016 - Current

Assistant Store Manager Service/SAP

Loblaw Superstore
03.2012 - 06.2016

Joe Fresh Manager

Real Canadian Superstore
01.2010 - 01.2013

Seafood Manager

Real Canadian Superstore
11.2007 - 01.2010

HMR/Deli Clerk

Loblaws
03.1998 - 11.2007

Lakefield District Secondary

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Tracy Bulger