Summary
Work History
Skills
Languages
Timeline
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Tracy Armour

Woodbridge,on

Summary

Dynamic small business owner with a proven track record in exceptional customer service and effective inventory management. Skilled in problem-solving and multitasking, I have successfully built strong relationships with clients and vendors, ensuring timely order fulfillment and maintaining a clean, organized workspace. Committed to excellence and fostering a pet-friendly environment.

Work History

Small Business Owner

Self-employeed
Woodbridge, ON
  • Manage independent inventory ordering, stocking and handling
  • Maintain extraordinary customer service skills when dealing with customer inquiries and concerns
  • Maintain a strong, self-motivated work ethic
  • Respond to email and social media inquiries professionally
  • Build strong relationships with both new and repeat customers, as well as local vendors
  • Package and ship orders efficiently and on time
  • Track sales and monitor inventory to perform basic bookkeeping

Skills

    → Customer Service - friendly, approachable, helpful and professional when communicating with clients

    → Appointment Scheduling - experience using calendars to manage time and daily tasks

    → Phone/Email Handling - confident answering and responding to general inquiries such as scheduling appointments

    → Problem Solving - able to handle and resolve client concerns, able to work effectively under pressure when issues arise

    → Multitasking - able to manage front-desk duties, walk ins, and phone calls simultaneously

    → Independent and Collaborative Work Ethic - self-motivated with strong team-oriented mindset (can adapt to various work conditions)

    → Pet-Friendly Attitude - comfortable being around dogs and cats of all sizes and temperaments

    → Organization and Cleanliness - able to maintain a cleanly, neat and organized workspace

Languages

English
Native or Bilingual

Timeline

Small Business Owner

Self-employeed

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Tracy Armour