Tracy Arbuckle
Cambridge
Summary
Sales and customer service professional with 30 years of experience seeking to leverage extensive customer service and relationship building skills to meet and exceed sales goals in a fast-paced and challenging environment.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Community Training Assistant
Fraem
02.2014 - 02.2024
- Company Overview: Harm reduction for overdose
- Top performer achieving over 100% of daily quota's
- Recruited/trained other associates in the company
- Train & certify individuals on how to use the medical kits
- Harm reduction for overdose
Team Leader
Kyani
01.2017 - 01.2020
- Identify, recruit, and onboard new sales representatives to grow your network.
- Market and sell products directly to consumers through presentations, events, and social media.
- Train, mentor, and motivate team members to improve performance and achieve sales targets.
- Develop strategies to identify new prospects and expand customer base.
- Monitor sales data, track team progress, and report on key metrics.
- Organize and lead product demonstrations, webinars, and local events.
- Build long-term relationships with clients to ensure repeat business and referrals.
- Oversee product orders and distribution to ensure timely delivery and stock availability.
- Create action plans to meet personal and team sales goals.
Sales Representative
Ashley Furniture
02.2015 - 01.2016
- Assisted customers with major purchases
- Merchandised products and maintained an inviting sales floor
- Arranged financing for customers
- Processed account payments and layaways
Team Leader
Quickstar/Monavie/Life
06.2001 - 09.2010
- Recruit and build a team of sales representatives to expand the business network.
- Develop and deliver presentations to potential clients and recruits.
- Train and mentor new team members to ensure sales growth and product knowledge.
- Promote and sell products or services directly to customers.
- Organize and host product demonstrations, webinars, and events to drive engagement.
- Monitor and track sales performance within your team, setting targets and goals.
- Develop personalized strategies for team members to improve productivity and sales.
- Manage inventory, place orders, and ensure timely product delivery.
Sales Associate
JR Rahey’s
03.1994 - 04.1998
- Sold furniture, appliances and electronics
- Answered detail question about each piece including type of material, workmanship and manufacturer
- Merchandised products and maintained an inviting sales floor
- Arranged financing for customers
- Processed account payments and layaways
- Built and maintained an extensive client list
- Helped customers with special orders and home design ideas
Education
Dental Assistant -
Career Academy College
04.2000
Secondary School -
East Pictou Rural High School
06.1994
Skills
- Outgoing
- Multitasking
- Fast Learning
- Prospecting
- Rapport Building
- Social
- Sales Performance
- Team Player
- Competitive
Accomplishments
- Career Academy 6/12 month completed: 96% Avg (Perfect attendance) (Not completed due to school bankruptcy)
- ISSA (body building specialist, PTS, Yoga fundamentals, Nutritionist, CPR) (In progress: Corrective exercise specialist, Exercise therapist, Yoga 200, Akashic)
- Nano hair extensions (Hairflare)
Certification
- First Aid
- CPR
- Yoga/Sports Injury Recovery/Personal Training/Nutritionist/Bodybuilding Specialist - ISSA
- Harm Reduction
- Hair Extension Course - Hair Flare
Hobbies and Interests
- Health
- Fitness
- Socializing
- Continuing Education
- Family
Honor Awards
- Secret Shopper Award, Swiss Chalet, Highest score ever achieved in Canada.
- Perfect Attendance, Career Academy
- Most Promising Employee, Swiss Chalet
Timeline
Team Leader
Kyani
01.2017 - 01.2020
Sales Representative
Ashley Furniture
02.2015 - 01.2016
Community Training Assistant
Fraem
02.2014 - 02.2024
Team Leader
Quickstar/Monavie/Life
06.2001 - 09.2010
Sales Associate
JR Rahey’s
03.1994 - 04.1998
Secondary School -
East Pictou Rural High School
Dental Assistant -
Career Academy College
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