Traci Macdougall
Barrie,ON
Summary
Manager with 6+ years leading front line restaurant teams, improving shift reliability through cross training and clear task delegation. Drives daily operational accuracy via inventory control, cash handling and routine safety meetings to reduce errors and maintain compliance. Seeks to apply hands-on leadership and process discipline to strengthen service quality and team performance
Overview
1
1
Certification
9
9
years of professional experience
Work History
Supervisor
Tim Hortons
Cookstown, Ontario
07.2023 - Current
- Supervised daily operations, improving service efficiency and ensuring product quality.
- Coordinated staff workflow through effective task and break delegation.
- Promoted consistent adherence to company standards
- Procured dairy items to maintain stock availability for daily operations.
Manager
Burger King
Barrie, ON
11.2017 - 02.2023
- Enhanced team performance through daily activity monitoring and member mentoring.
- Cross-trained existing employees to maximize team agility and performance.
- Completed various assignments according to deadlines.
- Conducted weekly inventories and daily deposits
- Facilitated monthly health and safety meetings to promote workplace safety awareness.
Education
MCSSS - Microcomputer Software Support Specialist
Academy of Learning
Barrie, ON04-1999
High School Diploma -
Barrie North Collegiate Institute
Barrie, ON09-1996
Skills
- Team Leadership
- Staff Training
- Onboarding and Orientation
- Team Building
- Problem Resolution
- Goal Setting
- Documentation and Reporting
- Time Management
- Sound judgment
- Professional and Courteous
Certification
- Health and Safety Certified
- Serve Safe Certified
- First Aid
Timeline
Supervisor
Tim Hortons
07.2023 - Current
Manager
Burger King
11.2017 - 02.2023
MCSSS - Microcomputer Software Support Specialist
Academy of Learning
High School Diploma -
Barrie North Collegiate Institute