Traci Dudra
Orillia
Summary
An empathetic and dedicated professional with over 10 years of experience working with the public. Skilled at working in fast-paced environments and delivering excellent customer care. Seeking a role where I can provide friendly, efficient service and create positive experiences for customers.
Overview
19
19
years of professional experience
Work History
Independent Personal Support Worker
Private Residence
Orillia
01.2019 - 01.2024
- Provided clients in home support while in palliative care and recovering from surgery.
- Supported palliative care clients create videos for their loved ones, tailoring them based on their specific needs.
- Assisted clients with hygiene routine, toileting, and exercising.
- Responsible for light duty cleaning, meal preparation, and companionship.
- Supported individuals with severe disabilities by completing g-tube feeding, bathing, and medical administration.
- Provided informal counseling and emotional support to clients and promote connections in the community.
Retail Associate
Dollar Tree
Orillia
01.2025 - 01.2026
Home Care Support Worker
Private Employer
Orillia
01.2018 - 01.2019
Yoga Instructor
City of Orillia
Orillia
01.2017
Pharmacy Assistant
Shoppers Drug Mart
Orillia
01.2017
Volunteer
Canadian Mental Health Association (CMHA)
Orillia
01.2016 - 01.2017
Support Worker II
Simcoe Community Services
Orillia
01.2007 - 01.2017
Case Manager
Simcoe Community Services
Orillia
01.2007 - 01.2017
Education
Social Service Worker - undefined
01.2006
Skills
- Customer Service
- Teamwork
- POS System Operation
- Aisle Recovery
- Store Presentation Maintenance
- Food and Drink Service
- Ingredient Preparation
- Home Support
- Video Creation
- Hygiene Assistance
- Light Duty Cleaning
- Meal Preparation
- Companionship
- G-tube Feeding
- Bathing
- Medical Administration
- Informal Counseling
- Emotional Support
Skills
Excellent in supporting customer complaints to a positive resolution., Works well in a team and brings a positive approach to work., Operated a POS system, distributed change, managed customer transactions and balanced till., Operated a festival stand during community events, serving a variety of customers in a high-volume environment., Experience in aisle recovery and ensuring merchandise is faced and organized., Excelled in cleaning and maintaining the stores overall presentation and received positive feedback from supervisors., Served customers food and drinks, providing friendly service in a fast-paced environment., Responsible for preparing ingredients prior to service and serving food and drinks to customers based on client specifications., Provided clients in home support while in palliative care and recovering from surgery., Supported palliative care clients create videos for their loved ones, tailoring them based on their specific needs., Assisted clients with hygiene routine, toileting, and exercising., Responsible for light duty cleaning, meal preparation, and companionship., Supported individuals with severe disabilities by completing g-tube feeding, bathing, and medical administration., Provided informal counseling and emotional support to clients and promote connections in the community.
Timeline
Retail Associate - Dollar Tree
01.2025 - 01.2026
Independent Personal Support Worker - Private Residence
01.2019 - 01.2024
Home Care Support Worker - Private Employer
01.2018 - 01.2019
Yoga Instructor - City of Orillia
01.2017
Pharmacy Assistant - Shoppers Drug Mart
01.2017
Volunteer - Canadian Mental Health Association (CMHA)
01.2016 - 01.2017
Support Worker II - Simcoe Community Services
01.2007 - 01.2017
Case Manager - Simcoe Community Services
01.2007 - 01.2017
Sir Sanford Flemming College - Social Service Worker,