Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Tracey Wright

Rockland,ON

Summary

Dynamic Assistant Manager at Dollar Tree Canada with a proven track record in coaching and mentoring staff, enhancing customer relations, and implementing effective operational strategies. Skilled in workload management and adept at fostering a collaborative environment, I thrive on driving team success and ensuring exceptional service delivery.

Overview

2
2
years of professional experience

Work History

Assistant Manager

Dollar Tree Canada
Rockland, Ontario
10.2023 - 07.2025
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Ensured compliance with safety regulations and company policies.
  • Coordinated with other departments to ensure smooth flow of operations.
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Communicated regularly with customers to gain insights into their needs.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Maintained up-to-date knowledge of company products and services.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

* Unloaded delivery truck efficiently for timely restocking.

* Served as cashier, managing transactions accurately.

* Stocked shelves to maintain organized product displays.

Education

High School Diploma -

Rideau High School
Ottawa, ON
06-1990

Skills

  • Workload management
  • Coaching and mentoring
  • Customer relationship management (CRM)
  • Multitasking and organization
  • Customer rapport
  • Marketing tactics
  • Staff supervision
  • Adaptability and flexibility
  • Closing oversight
  • Customer relations
  • Orientating and training
  • Staff training and development
  • Orientation and training

References

References available upon request.

Timeline

Assistant Manager

Dollar Tree Canada
10.2023 - 07.2025

High School Diploma -

Rideau High School
Tracey Wright