Tracey Raymond
Antler ,SK
Summary
Highly motivated employee with the desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively and quickly mastering new skills.
Organized and motivated in multitasking, and time management abilities.
Devoted to working with our Home Care team to provide our clients with a supportive caring environment
Overview
12
12
years of professional experience
Work History
Home Care Scheduling Clerk
Prairie Mountain Health
Reston, Manitoba
03.2024 - Current
- Responded promptly to inquiries from employees about their work schedule or any other related matters.
- Created and optimized employee schedules for shift coverage.
- Maintained updated knowledge through continuing education and advanced training.
- Resolved conflicts in employee shift assignments.
- Participated in regular meetings with supervisors to discuss upcoming home care or scheduling changes.
- Followed scheduling policies and procedures to standardize operations.
- Approached clients and engaged in conversation through use of effective interpersonal and people skills.
Environmental Services Supervisor
Prairie Mountain Health
Reston, Manitoba
09.2018 - 09.2023
- Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
- Managed team of employees, daily progress reports and overall project planning.
- Sustained safety protocols to support proper and cost-effective equipment and material usage.
- Directed the implementation of safety protocols, quality control measures, and customer service initiatives to ensure compliance with regulations.
- Trained team members in proper cleaning and sanitizing procedures.
- Delegated work to staff, setting priorities and goals.
Health Care Aide
Prairie Mountain Health
Reston, Manitoba
04.2016 - 08.2018
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Used mobility devices to transport patients.
- Supported nursing staff in day-to-day operations.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Provided assistance to patients with activities of daily living such as bathing, dressing, grooming and eating.
- Observed and reported unusual symptoms and changes to charge nurse.
Subway Restaurant Manager
Advantage Co-op
Redvers, Saskatchewan
10.2012 - 12.2016
- Complied with health, sanitation and liquor regulations by clearly communicating and reinforcing standards and procedures to employees.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Ordered supplies from vendors as needed while staying within budget guidelines.
- Prepared employee schedules to maintain appropriate staffing levels during peak periods.
- Updated computer systems with new pricing and daily food specials.
- Ensured compliance with all food safety regulations and sanitation standards.
- Conducted weekly team meetings to discuss performance issues and provide feedback.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
Animal Sciences Certificate - Animal Science
International Correspondence School
Toronto, ON07-1991
High School Diploma -
McNaughton High School
Moosomin, SK06-1987
Skills
- Excellent communication and interpersonal skills
- Highly organized, with strong time management abilities
- Well-developed leadership skills and problem-solving abilities
- Strict adherence to policies, procedures, and confidentiality requirements
- Work well independently, as well as a collaborative member of the team
- Strong work ethic, with attention to detail
Referrences
- References available upon request
Timeline
Home Care Scheduling Clerk
Prairie Mountain Health
03.2024 - Current
Environmental Services Supervisor
Prairie Mountain Health
09.2018 - 09.2023
Health Care Aide
Prairie Mountain Health
04.2016 - 08.2018
Subway Restaurant Manager
Advantage Co-op
10.2012 - 12.2016
Animal Sciences Certificate - Animal Science
International Correspondence School
High School Diploma -
McNaughton High School