Tracey Paulow
Calgary,AB
Summary
Dynamic professional with extensive experience in office management and team leadership. Skilled in effective communication and attention to detail, contributing to improved project coordination and strong client relationships.
Overview
9
9
years of professional experience
Work History
Office Assistant
Busy Beaver Construction
Calgary, Alberta
02.2023 - 11.2025
- Managed daily office operations to support construction project workflows.
- Coordinated scheduling for meetings and site visits among team members.
- Assisted in preparing job estimates and procurement requests for projects.
- Communicated effectively with suppliers, subcontractors, and clients to facilitate coordination.
- Supported project managers by tracking deadlines and ensuring timely document submissions.
- Maintained an organized filing system of paper documents and electronic files.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Created spreadsheets using Microsoft Excel to track expenses and other financial data related to the office budget.
- Handled incoming and outgoing mail and packages, including preparation for shipping.
- Managed inventory of office supplies and placed orders when needed.
Department Manager
Bed Bath and Beyond
Lethbridge, Alberta
02.2017 - 04.2023
- Supervised daily operations and workflow of department staff.
- Managed inventory levels and ensured product availability on shelves.
- Trained and mentored new employees on store policies and procedures.
- Developed team schedules to optimize coverage during peak hours.
- Coordinated visual merchandising to enhance product presentation standards.
- Implemented loss prevention strategies to minimize shrinkage in the department.
- Resolved customer complaints promptly and professionally in order to maintain good relationships with clients.
- Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
- Worked closely with sales associates to complete tasks.
- Lead and manage a team of 15 employees in the Department, ensuring that all tasks are completed efficiently and on time.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
High School Diploma -
Bedford Road
Saskatoon, SK06-1984
Skills
- Office management and scheduling
- Inventory management and tracking
- Customer relationship management
- Visual merchandising and display
- Team leadership and training
- Effective communication skills
- Problem solving and decision making
- Attention to detail and accuracy
- Time management and prioritization
- Project planning and coordination
- Conference planning and support
- Human resources compliance
- Professional demeanor and maturity
- Call handling and client interaction
- Bank deposit reconciliation and procedures
- Social media engagement
Timeline
Office Assistant
Busy Beaver Construction
02.2023 - 11.2025
Department Manager
Bed Bath and Beyond
02.2017 - 04.2023
High School Diploma -
Bedford Road