Summary
Overview
Work History
Education
Skills
Timeline
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Tracey Owens

46 Flora Street San Francisco,CA

Summary

A Full-Time Housekeeping Supervisor position.

Motivated Housekeeper with 15 years of room cleaning employment. Proven leadership, management and training skills. Familiar with proper use of all cleaning materials.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Dependable Housekeeper with solid history of cleaning industry service. Proficient in maintaining bathrooms and kitchens, as well as providing top-quality hotel and motel services. Highly organized and team-driven with strong customer satisfaction focus.

Overview

23
23
years of professional experience

Work History

Housekeeping/Lead Aid Housekeeper

Dignity Health- Sequoia Hospital
10.2014 - Current
  • Performed all duties associated with Lead Housekeeper position
  • Train co-workers on safety precautions, terminal cleaning in operating room, labor and deliver and patient rooms and proper disposal of biohazards materials
  • Train staff on PPE equipment
  • Clean and disinfect patient rooms and Run the T-3, T-5 machine throughout the hospital
  • Deliver linen throughout the hospital
  • Pick up linen and trash and put in assigned locations

Lead Housekeeping Supervisor

Dignity Health- Sequoia Hospital
10.2014 - 06.2025
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Managed laundry sorting.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Completed schedules, shift reports, and other business documentation.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Implemented daily, weekly and monthly cleaning routines for staff to follow.
  • Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.

Supervisor Assistant/Lead Aid Housekeeper

Alameda Health Services/Highland Hospital
10.2017 - 05.2019
  • Supervise a team of 15 employees and trained staff in all areas of the hospital
  • Attended weekly management meetings, passed down daily reports, safety inspections
  • Performed rounding throughout all units daily and communicated findings to department heads
  • Responded to all calls and emails pertaining to the department
  • Compete all set-up's for meetings in various departments
  • Performed daily inspections to assure proper collection and disposal of hazardous waste and bio-materials

Security Officer

Allied Barton
10.2011 - 01.2013
  • Screened individuals and prevented passage of prohibited articles into restricted areas.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Reported suspicious activities and persons to law enforcement.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Conducted training sessions for new security personnel to facilitate compliance with security protocols.
  • Monitored CCTV cameras and alarm systems for security breaches.

Housekeeping Aid

Sutter Health-California Pacific Hospital
03.2002 - 10.2011
  • Prepared rooms with top-notch standards every time.
  • Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
  • Ordered and stocked supplies to avoid shortages and excess inventory.
  • Verified cleanliness and organization of storage areas and carts.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Adhered to professional house cleaning checklist.

Education

High School Diploma -

Mission High School
3750 18th St, San Francisco, CA 94114
05.1993

Skills

  • Room inspection
  • Laundry management
  • Waste disposal
  • Workload prioritization
  • Sanitation standards
  • Chemical handling
  • Orientation conduction
  • Report preparation
  • Room examination
  • Strong leadership
  • Customer service-focused
  • Team building expertise
  • Equipment selection
  • Cleaning techniques

Timeline

Supervisor Assistant/Lead Aid Housekeeper

Alameda Health Services/Highland Hospital
10.2017 - 05.2019

Lead Housekeeping Supervisor

Dignity Health- Sequoia Hospital
10.2014 - 06.2025

Housekeeping/Lead Aid Housekeeper

Dignity Health- Sequoia Hospital
10.2014 - Current

Security Officer

Allied Barton
10.2011 - 01.2013

Housekeeping Aid

Sutter Health-California Pacific Hospital
03.2002 - 10.2011

High School Diploma -

Mission High School

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Tracey Owens