Tracey Noel
Edmonton,AB
Summary
Dynamic and results-oriented professional with extensive experience in retail and manufacturing sectors, notably at Safeway. Demonstrated expertise in operational efficiency and customer satisfaction, achieving significant improvements in cash management accuracy and complaint resolution. Skilled in POS system proficiency and fostering positive team environments, adept at driving quality and safety standards.
Overview
10
10
years of professional experience
Work History
Cashier Supervisor
Safeway
06.2012 - 06.2015
- Quickly and accurately counted drawers at start and end of each shift.
- Built positive relationships with customers to increase repeat business.
- Developed strong relationships with customers, leading to increased loyalty and repeat business through attentive service and prompt issue resolution.
- Verified accuracy of daily cashier batches by checking receipts, checks, and cash.
- Achieved high levels of accuracy in cash management through meticulous record-keeping and timely bank deposits.
- Backed up cashiers and customer service employees on questions such as rules on refunds and defective items.
- Reduced transaction errors with thorough daily audits of cash drawers.
- Improved customer satisfaction by efficiently handling cash transactions and addressing customer concerns.
- Resolved customer complaints quickly to maintain customer satisfaction.
- Assisted customers in need to promote pleasant shopping experiences and encourage return business.
- Monitored areas for security issues and safety hazards.
- Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
Cashier
Safeway
02.2010 - 05.2012
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Used POS system to enter orders, process payments and issue receipts.
- Learned duties for various positions and provided backup at key times.
Plastic Machine Operator
Pro-Western Plastics
07.2006 - 05.2007
- Upheld cleanliness standards within the workspace to ensure optimal functioning of equipment and minimize contamination risks during production runs.
- Contributed to a positive work culture by actively participating in team meetings, sharing knowledge, and supporting coworkers as needed.
- Maintained a safe work environment through strict adherence to safety guidelines, policies, and procedures.
- Promoted workplace safety through ongoing communication with supervisors about potential hazards or concerns related to machinery operation.
- Minimized material waste through diligent monitoring of raw material usage and inventory management practices.
- Fulfilled output requirements while consistently reducing scrap levels.
- Quality control measures to ensure a smooth transition into their roles as plastic machine operators.
Cook Operator
Little Caesars Pizza
11.2005 - 06.2006
- Prepared food items according to recipe to drive quality and consistency.
- Maintained clean and organized kitchen workspace for optimal efficiency and safety standards.
- Enhanced customer satisfaction by preparing high-quality meals in a timely manner.
- Collaborated with team members to ensure smooth workflow and consistent delivery of well-prepared dishes.
- Contributed to a positive work environment by fostering open communication channels among team members.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
Education
High School Diploma -
O'Leary
Edmonton, AB06-2003
Skills
- Customer service
- Cashier supervision
- Complaint resolution
- Cash handling expertise
- POS system proficiency
- Cash register reconciliation
- Bank deposit preparation
- End-of-shift functions
- Store opening and closing
- Problem-solving abilities
- Self motivation
Languages
English
Full Professional
Timeline
Cashier Supervisor
Safeway
06.2012 - 06.2015
Cashier
Safeway
02.2010 - 05.2012
Plastic Machine Operator
Pro-Western Plastics
07.2006 - 05.2007
Cook Operator
Little Caesars Pizza
11.2005 - 06.2006
High School Diploma -
O'Leary
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