Summary
Overview
Work History
Education
Skills
Employment Facilitator/Coach
Community Partnership Development
Certification
Timeline
Generic

Tracey Hergel

Summary

Compassionate and dedicated Direct Support Professional. Committed to Reena, having 12 years experience, supporting individuals with Dual Diagnosis. Advocating and enhancing individuals lives, with a proven track record of improving program participants mental health and well-being.

Overview

12
12
years of professional experience
1
1
Certification

Work History

DIRECT SUPPORT PROFESSIONAL/Channels Day Program

.
09.2012 - Current
  • Provided direct support to individuals with developmental disabilities and mental health needs.
  • Developed relationships with families of those receiving services to ensure continuity of support(s).
  • Collaborated with other staff members to develop individualized service plans for each participant.
  • Individual Support Plan Coordinator, prepare documentation/facilitate annual Individual Support Plan meeting(s).
  • Educate and share community resources for healthcare and mental health.
  • Collaborate with program participants, family and co-workers to tailor individualized programs.
  • Planning and implementing recreational activities for participants.
  • Proposing and negotiating programming costs.
  • Accompanied individuals on outings to promote independence and integration into the community.
  • Supported individuals in development of social skills to become integrated in community.
  • Facilitated social interactions between participants and their peers in the community.
  • Assisted individuals in learning and developing new life skills.
  • Encouraged positive behaviour through modeling appropriate responses and reinforcing desired behaviors.
  • Monitored individuals' behaviours, documented observations, reported any changes or concerns to supervisor.
  • Provided guidance and support to ensure health and safety of individuals served.
  • Confidently follow policies and procedures when administrating medication and behaviour protocols, when and if necessary.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Efficiently and thoroughly document occurrences and reports in a timely manner.
  • Individual Support Plan Coordinator, prepare documentation/facilitate annual Individual Support Plan meeting(s).
  • Partake Intake/Assessments.
  • Preceptor/Mentor to Nursing University/College Students.

Education

Business Sales/Marketing -

Sheridan College

Developmental Disabilities Counsellor Program -

George Brown College

Griffin Dual Diagnosis Certificate Program -

George Brown College

Skills

  • Skilled in crisis intervention, able to work under pressure
  • Effective verbal and non-verbal communication skills
  • Individual and Community Advocate
  • Team player, well developed leadership skills
  • Strong critical thinking and problem-solving skills
  • Excellent organizational and time management skills
  • Creating specialized, individualized programs and implementing
  • Establishing Community Partnerships and maintaining relationships
  • Researching up to date information on Mental Health and Developmental Disabilities
  • Relationship building with individuals and families
  • Following up and executing plans
  • Program budgeting

Employment Facilitator/Coach

  • Job Coach, employment start up and retention.
  • Source employment opportunities, support individuals with employment search, applying/interviews.
  • Facilitate vocational workshops, schedule and coordinate.
  • Design, organize and facilitate presentations with employers that advocates on behalf of individuals with dual diagnosis.

Community Partnership Development

  • Provide building tours for Students, Ministry Guests, External Agencies and Families.
  • Lead Coordinate for the Channels Day Program, in partnership with Schwartz Reisman Centre Annual Art Mentorship Exhibition.
  • Lead Coordinate for sourcing and scheduling needed relevant education courses for co-workers, Grief Counselling and Mental Health First Aid.
  • Established and maintained Region of York Community Partnerships, including Police, Fire Department Education Services, RN Health, Paramedics, Canadian Mental Health Association and co-facilitate specialized programming for adults with dual diagnosis.
  • Build collaborative partnerships with local community businesses.
  • Orchestrated smooth and efficient program development by collaborating cross-functionally across departments.
  • Initiate and organize with my team special Art Exhibition, Family Events for program participants.
  • Represent Reena at external events, promoting employment program, job/career fairs, community events and conferences.

Certification

  • Medication/Pharmacology
  • Safe Management
  • Canadian Mental Health Association - First Aid Certification-Mental Health
  • Red Cross Standard First Aid CPR Level A - Level C
  • Lifts and Transfers/Back Care
  • Principles and Practices of Applied Behavior Analysis
  • Individual Support Plan Coordinator Training
  • Proton Safe Food Handling
  • Smart Board Technology Training
  • Job Coach
  • Ontario Health and Safety
  • Workplace Hazardous Materials Information System/Fire Safety
  • Accessibility for Ontarian Disability Act
  • Infection Prevention and Control Learning - IPAC Champion
  • Microsoft Office 365
  • Extension of Community Health Outcomes Ontario Mental Health - Adults Intellectual/Developmental Disabilities - Health in the Time of COVID-19
  • COVID Rapid Antigen Screening Tester

Timeline

DIRECT SUPPORT PROFESSIONAL/Channels Day Program

.
09.2012 - Current

Business Sales/Marketing -

Sheridan College

Developmental Disabilities Counsellor Program -

George Brown College

Griffin Dual Diagnosis Certificate Program -

George Brown College

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Tracey Hergel