Tracey Hendriks
Pilot Butte,SK
Summary
Detail-oriented professional with extensive experience in management, administration, finance, and human resources. Successfully developed and implemented best practices in a professional office setting, resulting in improved efficiency and productivity. Exceptional multitasker, adept at managing multiple projects and schedules simultaneously to ensure timely completion of tasks. Proven ability to build strong relationships with clients, customers, and vendors as an effective point of contact. Known for quick learning and proactive approach, complemented by a positive and conscientious attitude that drives both work and personal success.
Overview
17
17
years of professional experience
Work History
Organizational Officer
Town of Pilot Butte
02.2019 - 06.2024
- Developed, implemented, and updated municipal bylaws, policies and procedures to enhance operational effectiveness and meet regulatory standards
- Managed recruitment, on-boarding, and employee relations for municipal staff, ensuring adherence to human resources policies and municipal guidelines
- Identified and implemented process improvements to enhance office operations, reduce costs, and increase overall efficiency
- Engaged with community members, government officials, and external stakeholders to address concerns, provide information, and foster positive relationships.
- Delivered high-quality training programs, enhancing employee skill sets and contributing to professional development efforts.
- Maintained strict adherence to industry regulations, minimizing risk exposure for organization.
- Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
- Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
Director of Human Resources and Finance
Mazu Technologies INC.
11.2014 - 02.2019
- Managed recruitment, onboarding, and employee relations for the organization including development of company human resources policies and procedures
- Managed the onboarding process, providing new hires with necessary tools for success from day one.
- Directed each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks and onboarding.
- Maintained "open door" policy to encourage employee communications and resolution of issues.
- Coordinated and worked with management on performance evaluations, supervisory practices, dispute resolution, and employee accountability.
- Managed all financial matters including accounts payable, accounts receivable, payroll, monthly and year-end procedures, and financial reporting
- Collaborated with senior management on budget planning and cash flow projections to support organizational goals.
OFFICE MANAGER
AVISON YOUNG COMMERCIAL REAL ESTATE
09.2007 - 10.2014
- Managed daily operations of professional office, ensuring efficiency and organization
- Managed all accounting-related matters for multiple companies, including accounts payable, accounts receivable, payroll, monthly and year-end procedures, and financial reporting.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
Education
Certificate in Local Government Administration -
University of Regina
Regina, SK01.2022
Certificate - Office Education -
SIAST - Wascana
Regina, SK11.2001
Accounting And Finance
SIAST - Wascana
Regina04.2019
Skills
- Communication: Verbal and written skills for effective interaction
- Teamwork: Collaborating with diverse groups to achieve goals
- Problem-Solving: Identifying issues and implementing solutions
- Time Management: Prioritizing tasks to meet deadlines
- Conflict Resolution: Mediating disputes and facilitating discussions
- Decision-Making: Analyzing information to make informed choices
- Strategic Planning: Setting long-term goals and identifying paths to achieve them
- Finance: Budgeting, financial forecasting, and reporting
- Computer and Technical: Proficiency in MS Office and various accounting software
- Staff Management: Supporting the development of team members
Training
- Access To Information Request / Managing Privacy, 04/01/19
- Asset Management, 05/01/19
- Conflict Resolution Workshop, 11/01/23
- Municipal Elections Workshop, 03/01/24
Timeline
Organizational Officer
Town of Pilot Butte
02.2019 - 06.2024
Director of Human Resources and Finance
Mazu Technologies INC.
11.2014 - 02.2019
OFFICE MANAGER
AVISON YOUNG COMMERCIAL REAL ESTATE
09.2007 - 10.2014
Certificate in Local Government Administration -
University of Regina
Certificate - Office Education -
SIAST - Wascana
Accounting And Finance
SIAST - Wascana
Similar Profiles
Brandy WheelisBrandy Wheelis
CNA at Pilot Butte Rehabilitation CenterCNA at Pilot Butte Rehabilitation Center
DEBRA DYMOCKDEBRA DYMOCK
Owner, CEO at Pilot Butte Legal Nurse Consulting, LLCOwner, CEO at Pilot Butte Legal Nurse Consulting, LLC
Zach FilkinsZach Filkins
General Contractor at Self Employed (Pilot Butte Painting)General Contractor at Self Employed (Pilot Butte Painting)