Tracey Hebden
Victoria,BC
Summary
Results-driven leader with extensive management and entrepreneurial experience. Builds and nurtures strong relationships with teams and clients while overseeing administrative and sales functions. Demonstrates business acumen and exercises sound judgment to achieve organizational objectives.
Overview
41
41
years of professional experience
Work History
owner 6 Mile Bakery Ltd
6 Mile Bakery
Victoria, British Columbia
09.1981 - 06.2022
- Managed daily operations of bakery including staffing of 52 employees
- Oversaw all facets of 24/7 operations, ensuring seamless service and productivity.
- Oversaw budgeting and financial management.
- Developed and implemented new recipes to enhance product offerings.
- Oversaw quality assurance processes to maintain high product standards.
- Coordinated vendor relationships to ensure timely supply of ingredients.
- Ensured compliance with health and safety regulations in food preparation areas.
- Ensured compliance with local, state, and federal regulations.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Cultivated a positive work environment fostering team collaboration and morale.
- Maintained relationships with existing clients by providing superior customer service.
- Identified and pursued opportunities for growth and expansion in product offerings.
- Designed marketing materials to promote bakery events and specials.
- Promoted bakery through social media, enhancing brand visibility and customer engagement.
Education
Oak Bay high school
Victoria, BCSkills
- Recipe development
- Quality assurance
- Health regulations
- Vendor management
- Staff training
Timeline
owner 6 Mile Bakery Ltd
6 Mile Bakery
09.1981 - 06.2022
Oak Bay high school