To find full time employment To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Hi, I’m
Tracey Hatten
Vernon,BC
Summary
Overview
12
years of professional experience
Work History
Self Employed
Housekeeper
01.2013 - Current
Job overview
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Adhered to professional house cleaning checklist.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Rona
Garden Center Sales Associate
03.2024 - 07.2024
Job overview
- Worked outdoors in weather conditions to care for plants and serve customers.
- Maintained plant health and attractiveness with proper sunlight, water, and nutrition.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Maintained walkways and paths throughout gardens for safe navigation.
- Watered plants every week and regularly checked for naturally wilted parts to remove.
- Developed strong rapport with customers and created positive impression of business.
- Prioritized helping customers over completing other routine tasks in store.
Tirecraft/Pacific Interior Trucks
Parts Person
01.2023 - 01.2023
Job overview
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Developed and maintained courteous and effective working relationships.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Gained extensive knowledge in data entry, analysis and reporting.
Napa Auto Parts
Delivery Driver
01.2022 - 01.2023
Job overview
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
Snap Fitness
Front Counter Person
01.2019 - 01.2021
Job overview
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Processed both cash and card purchases and returns.
- Processed customer orders and accurately entered into order system.
- Addressed guest complaints and resolved issues to promote satisfaction.
- Managed multiple tasks in high-volume environment.
Education
Vancouver Community College
01.1998
University Overview
Skills
- 30 years of experience in the customer service industry in a variety of settings
- Works well alone
- Strong skills with a proven ability to work collaboratively in a team
- General computer skills
- Exceptional communication and interpersonal skills
- Works well in a fast paced atmosphere
- Hardworking, friendly and reliable individual, dedicated to outstanding customer service
- Ability to develop friendly rapport with customers ensuring repeat business
- Timely greeting to customers with a warm and friendly approach
- Consistently expand on product knowledge guaranteeing best possible service
- Good time management
Languages
English
Roles And Responsibilities
Roles And Responsibilities
- Delivering parts
- Looking for specific parts on line and making phone calls
- Picking the correct parts
- Explaining contracts and getting them signed
- Attention to detail
References
References
Professional References Available Upon RequestTimeline
Garden Center Sales Associate
Rona
03.2024 - 07.2024
Parts Person
Tirecraft/Pacific Interior Trucks
01.2023 - 01.2023
Delivery Driver
Napa Auto Parts
01.2022 - 01.2023
Front Counter Person
Snap Fitness
01.2019 - 01.2021
Housekeeper
Self Employed
01.2013 - Current
Vancouver Community College
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