Motivated individual, skilled in caring for Equine animals. Recognized for expertly monitoring conditions, maintaining cleanliness and documenting daily activities. Offers in-depth knowledge of basic medical issues and conditions paired with outstanding physical stamina.
Overview
9
9
years of professional experience
Work History
Barn Manager
Lone Tree Arabians
Langley, BC
07.2022 - 09.2023
Cared for 30 plus animals including geldings, mares, foals, yearling colts, stallion, calves and baby goats.
Daily turn out/in, assessed animals for injury and illness include; lameness, eye injuries, abrasions, foot abscesses, laminitis, signs of colic.
Mixed feed, supplements in prescribed portions and adapted feed plans specific to equine nutritional requirements.
Delivered basic equine medical care such as cold hose, bandaging, wrapping and medication administration.
Responsible for recording employee payroll hours and scheduling.
Maintained tidy barn, sweeping, cleaning, unloaded hay, grain and other goods to neatly store in proper location.
Operated farm equipment including gator, skid-steer loader & john dear tractor.
Licensed Standardbred Groom/Trainer Assistant
Fraser Downs Racetrack
Surrey, BC
02.2020 - 04.2022
Followed daily exercise & training programs for 5 horses, laid out by 'paraplegic' trainer.
Reported to trainer on horse's progress and performance and discussed each horse's fitness or training concerns.
Observed animal physical conditions to detect illness or unhealthy conditions requiring medical care or veterinary intervention.
Administered prescribed medications to animals, kept records documenting animal health, diet or behavior.
Groomed, harnessed, wrapped & bathed horses before & after exercise, training or race day competitions.
Prepared horses for travel and loaded onto trailer.
Receptionist/Client Care Specialist
The Animal Emergency Clinic of the Fraser Valley
Langley, BC
04.2020 - 12.2021
First point of contact at front desk for client check-in for emergencies, triaged patients.
Communicated clearly with veterinarians and staff members to maintain patient flow.
Answered multi-line phone system and responded to questions and/or took messages for support staff & veterinarians.
Utilized Microsoft office programs; internet , email correspondence, faxing patient record utilizing an electronic filing system.
Managed billing inquires & processed payments including submitting insurance company claim forms.
Admit and discharge patients and inform clients of post surgery care instructions and administering medications.
Comfortable having difficult conversations regarding euthanasia, aftercare procedure with grief support.
Re-stocked and sanitized exam rooms for ample supplies and disease control.
Receptionist/Veterinary Clinic Assistant
Kleider Veterinary Services
Langley, BC
09.2014 - 05.2020
Answered multi-line telephone with polite tone of voice to provide general information and answer inquires.
Reviewed records from daily visits and appointments, entering new data into system.
Processed payments and updated accounts.
Assisted veterinarian during procedures and examinations, calming animals and handing instruments.
Set-up radiographic and ultrasound equipment.
Monitored post-surgical care and administered medication under vet direction.
Scrubbed, counted and packed surgical instruments and drapes for autoclave sterilization.
Documented and tracked treatment plans.
Education
Canine Neonatal Resuscitation Training -
Animal Emergency of the Fraser Valley
10.2020
Diploma - Child and Youth Care Counselor -
Certified - Adult and Youth Provincial Corrections Officer -
Skills
Team player, Flexible & Patient
Active Listening
Clear Communication
Attention to Detail
Courteous and Professional
Critical Thinking
Organization and efficiency
Business Operations Understanding
Service-Oriented Mindset
Sense of Humor
Summary Of Abilities
Highly resolute and enthusiastic in all aspects of animal welfare
Take initiative, analytical person, flexible, mature, solution oriented
Lifelong learner who enjoys self motivated study
Diligence when following verbal and/or written instruction
Able to self-evaluate and open to constructive feedback
Qualification Summary
To obtain a rewarding position as a veterinary receptionist at a growing animal hospital, which will allow me to utilize and further build upon my knowledge and skills.
Timeline
Barn Manager
Lone Tree Arabians
07.2022 - 09.2023
Receptionist/Client Care Specialist
The Animal Emergency Clinic of the Fraser Valley
04.2020 - 12.2021
Licensed Standardbred Groom/Trainer Assistant
Fraser Downs Racetrack
02.2020 - 04.2022
Receptionist/Veterinary Clinic Assistant
Kleider Veterinary Services
09.2014 - 05.2020
Canine Neonatal Resuscitation Training -
Animal Emergency of the Fraser Valley
Diploma - Child and Youth Care Counselor -
Certified - Adult and Youth Provincial Corrections Officer -
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