Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Tracey Fleury

1638 Tache Way

Summary

Flexible Change Analyst known for providing smooth, streamlined operational modifications. Exploits historical data and technical savvy to produce strategic plans guaranteed to produce positive movement in production and compliance metrics. Dedicated to helping businesses derive optimal results with minimal budgetary outlays.

Overview

30
30
years of professional experience

Work History

IT Change Management and Project Coordination

Justice Canada
10.2021 - Current


  • Developed and delivered change management support documentation and manuals, (sponsorship roadmaps and risk analysis, coaching, resistance management & training plans) in projects over 5+million budgets.
  • Participated in high-level change management strategic planning, incorporating input from stakeholders, internal support staff and external factors.
  • Proactively developed and proposed changes increasing productivity, compliance and other positive indicator metrics.
  • Identified and communicated potential risks associated with proposed changes, illustrating possible remedial and preventatives measures.
  • Produced detailed and relevant reports for use in making business decisions.
  • Designed post-adoption continuity plans to provide smooth operational resumption following major changes.
  • Evaluated diverse organizational systems to identify workflow, communication, and resource utilization issues.
  • Orchestrated cross-functional meetings to coordinate change management strategy implementation across divisional leadership roles.
  • Reviewed historical documentation to discern trends in operational metrics, informing future decisions on operational changes and potential improvements.

Project Coordinator - Production Environment

Statistics Canada
01.1994 - 10.2021
  • Kept projects on schedule by managing deadlines and adjusting workflows.
  • Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
  • Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
  • Managed competing demands and professionally adapted to frequent change, delays and unexpected events.
  • Created job files for each project and maintained current data in each file.
  • Prepared meeting agendas and minutes for distribution and record keeping.
  • Tracked hours and expenses to keep project on task and within budgetary parameters.
  • Established rapport and engaged with stakeholders to build lasting professional relationships.
  • Assisted with onboarding newly hired staff members and coached on task prioritization.
  • Assembled manuals for team usage from vendor-supplied product data sheets and submittal information.
  • Monitored project progress, identified risks and took corrective action as needed.
  • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.

Education

CCMP - Change Management

Prosci
Headquarters, United States
02.2020

High School Diploma -

Lester B. Pearson Catholic High School
Gloucester, ON

Skills

  • Client Relationship Management
  • Market Research
  • Data Collection
  • Trend Analysis
  • Business Process Mapping
  • Risk Assessment
  • Teamwork and Collaboration
  • Active Listening
  • Analytical and Critical Thinking

Languages

English
Native or Bilingual
French
Professional Working

Timeline

IT Change Management and Project Coordination

Justice Canada
10.2021 - Current

Project Coordinator - Production Environment

Statistics Canada
01.1994 - 10.2021

CCMP - Change Management

Prosci

High School Diploma -

Lester B. Pearson Catholic High School

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Tracey Fleury