Tracey Cox
Brantford,ON
Summary
To secure a challenging and rewarding full- time position where I can use full application of my scientific, financial and customer service skills to execute business goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Personal Trainer/ PT Sales Manager
Anytime Fitness
11.2023 - Current
- Educated clients on proper exercise techniques, reducing risk of injury during workouts.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Assisted clients with personal fitness goals through realistic objectives.
- Increased overall gym revenue through effective upselling of personal training packages and nutritional supplements.
- Boosted client confidence and skillset with targeted strength training and conditioning programs.
- Increased sales revenue by developing and implementing effective sales strategies.
- Set unprecedented sales benchmark for gym by reaching $86,000 in new PT contracts.
Recruitment Specialist/ Clinical Coordinator
KGK Clinical Trial Centers
12.2016 - 03.2020
- Pre-screening participants via phone to determine their eligibility for clinical trials
- Recording collected data in sage ACT system/Clinical Conductor database
- Assist with training new hires
- Create new files for participants in the database
- Book clinic screening appointment
- Attend recruiting events to promote company awareness (Rib Fest, Kid's Expo and Hockey Games)
- Screen participants to determine eligibility based on protocol inclusion/exclusion criteria
- Randomize participants: dispense investigational product, study diaries and food records
- Complete medical procedures dependent on visit requirements such as an endopat test, vital signs and pregnancy test
- Report Adverse event and protocol violations/deviations as per protocol
- Collect and review paperwork/ urine & fecal samples from participant as per follow up visits
- Create charts with appropriate source documents for study visits
- Complete visit component ensuring quality and exceptional customer service is executed
Supervisor
Compass Group Canada
01.2016 - 03.2017
- Merchandise products using strategy planning tools
- Create dynamic interactions with customers via sampling
- Set up marketing tools to assist with sales initiatives
- Ensure team members are successful with sale targets set
- Ensure safe is balanced at the beginning and end of shift
- Record and run end of day reports using Volante/ Excel system
- Evaluate cash handling skills of each associate
- Count inventory on hand and order product accordingly
- Quality check on food items
- Sign off on each stations paperwork
- Fill out report for damaged product and follow up on credit terms
- Ensure quality, speed and customer satisfaction are being executed
- Create work orders for damaged goods
Education
Sociology Of Law Crime And Deviance -
Western University
London, ON01.2014
Co-op Pediatric Nurse Assistant -
North Park Collegiate
Brantford, ON12.2008
Skills
- Experienced in Microsoft Word
- Excel
- PowerPoint
- Analytical and critical thinker: exercises discretion, judgement and knowledge regarding transaction problems and inquiries
- Effective communicator
- Executes tasks before deadlines using prioritization skills
Languages
English
Native or Bilingual
Certification
- Food and safety certified
- Smart serve certified
References
References provided upon request
Timeline
Personal Trainer/ PT Sales Manager
Anytime Fitness
11.2023 - Current
Recruitment Specialist/ Clinical Coordinator
KGK Clinical Trial Centers
12.2016 - 03.2020
Supervisor
Compass Group Canada
01.2016 - 03.2017
Co-op Pediatric Nurse Assistant -
North Park Collegiate
Sociology Of Law Crime And Deviance -
Western University