Tracey Cook
New Hamburg,ON
Summary
Responsible Animal Care skilled in bathing, and general animal welfare management. Promotes good health with fun, safe and clean environments. Dependably carries out instructions and stays current on schedules.
Overview
30
30
years of professional experience
Work History
Spaws for Paws Pet Grooming
Self-employeed
10.2022 - 02.2024
- Assisted in creating detailed client records for accurate documentation of pet grooming history.
- Contributed to a clean, safe, and welcoming environment within the salon by maintaining cleanliness standards.
- Promoted a positive image of the salon through professional demeanor and quality service delivery.
- Developed strong communication skills while interacting with clients regarding their pets'' needs and preferences.
- Built trusting relationships with both clients and pets, ensuring a positive experience for all parties involved.
- Fostered an inclusive atmosphere in which clients felt comfortable discussing their preferences openly without fear of judgment.
- Maintained open lines of communication with pet owners regarding any concerns or special requests they may have had throughout the grooming process.
- Documented animals' weight, size and condition in computer system
- Improved customer satisfaction by providing attentive care and personalized services for pets.
- Enhanced safety measures during the grooming process by adhering strictly to guidelines set forth by the establishment.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Demonstrated adaptability by quickly adjusting to different pet behaviors during grooming sessions.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Kaljas Homes for Supportive Living
Anna Kaljas
07.2010 - 10.2020
- Administered medication as directed by physician.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming
- Assisted clients with daily living needs to maintain self-es
- Supported the development of life skills such as budgeting, cooking, cleaning, and personal hygiene practices.
- Conducted regular safety checks and addressed potential hazards promptly to prevent accidents or injuries.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Actively participated in team meetings to discuss resident progress, concerns, and goals for continuous improvement of services provided.
- Provided emotional support and companionship for residents, fostering positive relationships and trust.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Maintained detailed records of each resident''s progress toward achieving their individual goals and objectives.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
Sales Coordinator
MTD Products Inc.
03.1994 - 07.2010
- Maintained long-term relationships with high net-worth clients.
- Managed friendly and professional customer interactions.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Worked with sales managers to verify pricing discounts and customer details.
- Prioritized daily workflows, inbound calls, quotes and sales-related inquiries.
- Answered customers' questions regarding products, prices, and availability.
- Coordinated with warehouse department to pull products for customers.
- Maintained up-to-date knowledge of products and services offered to customers.
- Coordinated product demonstrations and presentations to showcase key features and benefits to potential clients.
Skills
- Cleanliness and Organization
- Excellent Communication
- Patience with Animals
- Attention to Detail
- Relationship Building
- Animal Observations
Timeline
Spaws for Paws Pet Grooming
Self-employeed
10.2022 - 02.2024
Kaljas Homes for Supportive Living
Anna Kaljas
07.2010 - 10.2020
Sales Coordinator
MTD Products Inc.
03.1994 - 07.2010
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