Summary
Overview
Work History
Education
Skills
Awardsandhonours
Languages
Timeline
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Tracey Christianson

Calgary,Alberta

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

25
25
years of professional experience

Work History

Administrative Assistant

CNS Medical Inc.
12.2022 - 06.2024
  • Processing weekly time sheets for Travel Nurses in Rural Alberta using ADP
  • Processing bi-weekly payroll for 189 nurses
  • Processing bi-weekly invoicing and submitting to AHS for review and payment using Sage 50
  • Emailed T4 statements, created Employment letters and any other administrative duties requested.

Office Coordinator

VCA Canada Support Office
08.2022 - 10.2022
  • Receiving mail in/out
  • Voicemail/call-backs and management of client comments/issues
  • General reception, welcoming guests, managing visitors/contractors
  • Manage boardroom bookings assist with preparation/clean-up for meetings
  • General tidiness including dishwasher/compost
  • Manage ordering/supply requests from associates (Amazon/Staples)
  • Check faxes daily
  • Arrange couriers for documents to/from associates
  • Restocking supplies stationary/soft drinks etc
  • Booking hotels for management and associates in/away from Calgary
  • Assist with special event menus/catering/equipment rental.
  • Completed bi-weekly payroll for 200 plus employees.

Human Resources Administrator

VCA Canada Support Office
02.2022 - 08.2022
  • Managed payroll inputs for Benefit premiums and upload bi-weekly on biweekly cycle
  • Electronic and paper record management for confidential executive and associate files
  • Responsible for organizing and responding to Associate and Manager inquiries regarding Benefits and RRSP program, supporting a group of about 2,500 benefit eligible associates
  • Participate in HR projects.
  • Managed employee leaves of absence, ensuring compliance with applicable laws and maintaining clear communication channels between employees and management.
  • Prepared new hire letters, employee contracts, and corporate policies.
  • Managed payroll and timekeeping to track hours and accurately pay employees.
  • Developed and monitored employee recognition programs.

Sales Agent

Westjet
07.2021 - 08.2021
  • -Sales and Service (Bilingual) Agent for Westjet
  • Successfully completed three (3) weeks of fast paced and high-volume training on Sabre booking system
  • Responsible for booking flights for guests
  • Gained experience in navigating the Westjet network
  • Completed ELearning courses
  • Provided exceptional guest experience through professional and positive assistance
  • Point of contact for phone call from customers.

Human Resources Administrator

Hudson's Bay Company
05.1999 - 07.2021
  • Compliant to all company Human Resources policies and procedures
  • Responsible for sending letters of employment to candidates
  • Identify potential candidates through Applicant tracking system (Taleo)
  • Administration of all Associate and Manager benefits and pension
  • Associate Injury reporting/WCB
  • Data entry of hours on a daily basis and weekly payroll hours reconciliation
  • Maintained associate filing system and records in CHRIS
  • Employee relations
  • Recruitment, training and orientation including market Orientation
  • Responsible for New Hire onboarding and offboarding of employment
  • Active member of the Health & Safety Committee
  • Mental Health Ambassador
  • Responsible for Cash office operations, accounting and inventory.

Education

GED -

Lincoln High
Buenos Aires, Argentina
05.1980

Certificate of Completion -

Granton Institute of Technology
Toronto, ON
1982

Skilled trade certificate in Travel and Tourism Career college -

Career College
Calgary
06.1988

Skilled trade certificate in MOA Career college -

Career College
Calgary, AB
05.1992

Did Not Complete -

Hudson's Bay Company
Calgary, AB
05.2000

Skills

  • Advanced customer service skills with internal and external customers via telephone, email and in person
  • Trained and experienced in resolving internal and external customer issues and concerns
  • Trained and experienced in Human Resources administration
  • Intermediate Spanish
  • Experience with Microsoft Excel and Word
  • Experience with HRIS system (Workday)
  • Experience with Sage 50
  • Experience with ADP

Awardsandhonours

  • Great Award
  • Great Award-Great contributions December 2018 Hudson's Bay Company

Languages

Spanish
Limited Working

Timeline

Administrative Assistant

CNS Medical Inc.
12.2022 - 06.2024

Office Coordinator

VCA Canada Support Office
08.2022 - 10.2022

Human Resources Administrator

VCA Canada Support Office
02.2022 - 08.2022

Sales Agent

Westjet
07.2021 - 08.2021

Human Resources Administrator

Hudson's Bay Company
05.1999 - 07.2021

GED -

Lincoln High

Certificate of Completion -

Granton Institute of Technology

Skilled trade certificate in Travel and Tourism Career college -

Career College

Skilled trade certificate in MOA Career college -

Career College

Did Not Complete -

Hudson's Bay Company

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