Tracey Bishop
Aylesford,NS
Summary
At Lisa’s Independent Grocery Store, I honed my expertise in working in the deli department and elevated customer service, significantly boosting the deli's reputation. By implementing efficient stock rotation and food safety practices, I enhanced operational efficiency and customer satisfaction. My collaborative approach and keen ability to engage customers underscore my commitment to workplace excellence and safety. Skilled Deli professional familiar with proper food handling and safety concerns. Relates well to team members and customers of all backgrounds. Offering 17 years of retail experience. Well-organized deli worker bringing over 17 years of experience, upbeat nature and expertise in food preparation. Superior skills in organizing ingredients, minimizing waste, and sanitizing kitchen surfaces. Motivated team player with history of working with little oversight to optimize performance.
Overview
15
15
years of professional experience
Work History
Deli Worker
Lisa’s Independent Grocery Store
09.2009 - Current
- Increased customer satisfaction by providing efficient and friendly service at the deli counter.
- Promoted a positive work environment through effective communication and collaboration with colleagues.
- Reduced food waste by monitoring product freshness and rotating stock effectively.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Exhibited strong multitasking skills by simultaneously assisting multiple customers while maintaining a clean workstation.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Assisted customers in selecting deli products, offering suggestions for meal planning and preparation.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Improved customer wait times with efficient slicing techniques for meats and cheeses while maintaining precision in portion control.
- Prepared custom sandwich orders, adhering to customer preferences while maintaining high-quality standards.
- Trained new employees on deli operations, policies, and procedures, contributing to a more efficient workforce.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Ensured timely completion of special requests or catering orders prioritizing accuracy and presentation.
- Listened carefully to customer instructions and prepared orders according to those preferences.
- Opened new inventory and rotated stock by dates to maintain freshness.
- Received positive feedback from customers regarding excellent service quality, boosting overall reputation of the store''s deli department.
Education
No Degree -
Kings County Academy
Kentville, NSSkills
- Meat Cutting
- Inventory Rotation
- Customer Service
- Cleaning and sanitizing
- Workplace Safety
- Cleanliness and sanitation
- Food safety knowledge
- Food preparations
- Customer Engagement
- Equipment safety
- Food Preparation
- Safe Food Handling
- Proper food handling
Languages
English
Elementary
Timeline
Deli Worker
Lisa’s Independent Grocery Store
09.2009 - Current
No Degree -
Kings County Academy
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