Tracey Armitage

Executed customer sales transactions, ensuring accurate processing and customer satisfaction

Addressed moorage inquiries, providing information and support to enhance

Completed banking transactions daily, maintaining accurate financial records and ensuring compliance

• Demonstrated understanding of relevant acts and regulations related to salvage operations. of the relevant acts, regulations, guidelines, and department policies and procedures as they pertain to
• the salvage and disposal of motor vehicle of motor vehicle makes, models, years, parts, equipment and market value
• - of administrative practices and procedures - of the relevant department policies and procedures as they pertain to processing and reconciling the
• sale of salvage vehicles and equipment
• of the relevant computer applications and databases to enter, audit and retrieve data
• - to keyboard at the established proficiency level
• Analytical/Problem Solving Skills
• to determine appropriate salvage value of total loss motor vehicles
• Identified and recorded information for motor vehicles delivered to the salvage yard.
• - to investigate discrepancies and error situations and determine appropriate course of action Communication/Interpersonal Skills
• to provide courteous services to customers to explain salvage and vehicle disposal policies and procedures to staff, customers and buyers in
• understandable terms
• Communicated with upset customers to address concerns.
• Organizational Skills to organize, schedule and coordinate the dispatching of drivers to move and transport salvage
• vehicles Maintained accurate records for total loss vehicles.
• Monitored customer access to the salvage yard.
• - to process owner buy back packages and salvage transactions in accordance with procedures

• Scheduled appointments and meetings across departments and branch offices.
• Supported managers with reports, presentations, and day-to-day administrative tasks.
• Processed data entry and updated claims and administrative databases.
• Organized invoices, purchase requests, and office supply orders.
• Responded to customer and internal inquiries with clear, professional communication.
• Answered phone calls and emails to provide information, resulting in effective business correspondence.
• Maintained office supplies inventory by checking stock to determine inventory level.