Toyin Adekunle
Scarborough,Ontario
Summary
Driven by a commitment to excellence, I leveraged exceptional interpersonal and problem-solving skills at Revera, Long Term Care, enhancing client wellness and independence. Skilled in crisis management and culturally sensitive care, I consistently achieved organizational objectives, demonstrating leadership and a profound understanding of mental health issues.
Overview
13
13
years of professional experience
Work History
Personal Support Worker
Revera, Long Term Care
05.2021 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted clients with daily living activities, promoting independence and wellbeing.
- Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
- Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enhanced patient comfort by providing compassionate and attentive personal care.
- Monitored patient health status regularly, reporting any changes to appropriate medical staff.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Developed trust-based relationships with clients through active listening and empathetic communication skills.
- Documented vitals, behaviors, and medications in client medical records.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Cashier
Jimade Technical Industries Ltd
03.2011 - 09.2015
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained balanced cash drawer, ensuring accurate accounting at end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Lifted up to [Number] pounds at once and used forklift to move heavier loads.
Education
Diploma - Community Service Worker
Citi College Of Canadian Careers
Toronto, ON10.2024
Certificate - Standard First Aid And CPR/AED Level C
F.A.S.T Rescue Inc
Toronto, ON07.2024
Certificate - Worker Health And Safety Awareness
Aix Safety
Toronto, ON04.2024
Certificate - Initial Crisis Intervention Training
Safe Managemet Group
Toronto, ON07.2022
Skills
- Exceptional interpersonal skills engaging the less-privileged & marginalized populations with high
tolerance levels in a non-judgemental, compassionate & empathetic towards the homeless & individuals struggling with mental health, and psychological challenges related to addictions - Outstanding knowledge of withdrawal management, non-violent intervention, harm reduction, stages of change, trauma-informed care, crisis management, support & recovery plans, and the impact of mental health issues on individuals
- Competent & acquainted with the cultural diversity of the community with a respectful & dignified
approach to individuals - Demonstration of high level of commitment to the organizational mission, vision & values to
achieve organizational objectives
- Conversant and versed experience in group facilitation skills applying cognitive behavioral techniques
- Effective social intelligence, problem-solving skills, managing multiple tasks, and prioritizing work overload without or with less supervision
- Cumulative level of organizational and leadership skills to a high standard of professionalism and
ethics
Languages
English
Full Professional
Timeline
Personal Support Worker
Revera, Long Term Care
05.2021 - Current
Cashier
Jimade Technical Industries Ltd
03.2011 - 09.2015
Diploma - Community Service Worker
Citi College Of Canadian Careers
Certificate - Standard First Aid And CPR/AED Level C
F.A.S.T Rescue Inc
Certificate - Worker Health And Safety Awareness
Aix Safety
Certificate - Initial Crisis Intervention Training
Safe Managemet Group
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