Tovi Winter-Card
Welland,ON
Summary
Driven professional with a proven track record in customer service and workplace safety, demonstrated during tenure at Paradise Cannabis. Excelled in building customer rapport and fostering an inclusive environment, enhancing customer return rate. Skilled in delegation and market trends awareness, ensuring efficient team operations and staying ahead of industry demands.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front Supervisor / Server
Harvey's / Swiss Chalet
11.2023 - Current
Budtender
Paradise Cannabis
10.2023 - 11.2023
- Checked guests' photo identification for validity and age requirements.
- Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
- Sold flowers, concentrates and edibles in fast-paced environment.
- Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.
- Restocked supplies and arranged displays.
- Answered questions about medicinal and recreational uses and effects and qualities of different strains.
Counter Staff Member
Tim Hortons
11.2021 - 04.2023
Education
No Formal Education
Skills
- Workplace Safety
- Delegation and Empowerment
- Employee Motivation
- Scheduling Coordination
- Market trends awareness
- Customer Service
Languages
English
Full Professional
Certification
- Smart Serve certified
- Cannsell certified
Timeline
Front Supervisor / Server
Harvey's / Swiss Chalet
11.2023 - Current
Budtender
Paradise Cannabis
10.2023 - 11.2023
Counter Staff Member
Tim Hortons
11.2021 - 04.2023
No Formal Education
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