Toufic Kronfol
New Westminster
Summary
Patient-centered Mental Health professional with 10+ years of experience in providing psychological care to vulnerable communities from various ethnic & socioeconomic backgrounds within multidisciplinary medical, and non-medical establishments.
Clinically specialized & well-versed in different techniques with a focus on inter/intra-relational dynamics, existential, evolutionary & cognitive psychology which includes assessing, conceptualizing & providing tailored interventions ranging from general management to in-depth resolutions of behavioral, emotional and mental health symptoms.
In parallel, experienced in coordinating, managing & supervising daily mental health operations with continuous recognition of the outstanding ability to develop & maintain substantial relationships within organizations as well as with external local or international stakeholders to advance interagency responses, networking & mappings.
Licensed by Ministry of Public Health of Lebanon (MoPH), Registered Member of the Lebanese Order of Psychologists (LOPsy) and Registered Clinical Counsellor (RCC) with British Columbia Association of Clinical Counselors (BCACC), Canada.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Clinical Counselling Manager
Dan's Legacy Foundation
07.2023 - Current
- Leadership: Supervise and support counselors and social workers; collaborate with program leadership to achieve clinical goals.
- Program Management: Coordinate counseling services with community partners; manage referrals and caseloads, ensuring efficient clinical protocols.
- Clinical Delivery: Provide clinical counseling and maintain an appropriate caseload; develop treatment plans for clients.
- Technology Management: Utilize ShareVision software for data tracking and reporting to the Program Director.
- Training & Development: Enhance staff skills through training programs and onboarding; create professional development plans.
- Compliance: Maintain client confidentiality and adhere to ethical guidelines as per BCACC, CCPA, and BCCSW.
- Communication: Collaborate with managers on client needs and referral processes; participate in stakeholder meetings.
- Operational Oversight: Handle scheduling and HR requests; support administrative functions within the counselling and social work departments.
Clinical Counselor
Dan's Legacy Foundation
04.2023 - 07.2023
- Counseling: Provide trauma-informed counseling sessions to youth aged 15-25 experiencing challenges such as substance use, trauma, and emotional disturbances.
- Intake and Assessment: Receive and assess referrals, identifying client problems and needs, and determining goals for counseling.
- Service Coordination: Evaluate counseling session effectiveness, prepare assessments, and communicate with internal teams to track clients' progress and adjustments.
- Client Engagement: Engage clients in flexible and creative ways, including remote/virtual counseling, in-community sessions, and sessions at community partner sites.
- Collaboration and Referrals: Develop relationships with community agencies, refer clients to appropriate services and resources, and maintain confidentiality.
- Case Management: Complete case management tasks, including scheduling, discharging clients, and making internal/external referrals.
- Data Management: Accurately upload information into ShareVision data system.
- Professional Development: Participate in weekly supervision, seek consultation, and engage in clinical development activities to improve skills and stay current with best practices and ethical standards.
Mental Health Activity Manager
Doctors Without Borders - MSF-OCB
05.2019 - 11.2022
- Developed, planned & managed the establishment of Mental Health departments in a war torn humanitarian context along 4 project cycles across 10 different medical facilities (hospitals, primary health care centers & mobile clinics).
- Generated standardized reporting mechanisms enabling the monitoring of overall activities, specifically of quantitative & qualitative impact indicators.
- Established & provided MH training material as well as standardized operational procedure (SOP) for clinical management of high-risk urgent cases.
- Ensured interdepartmental coordination & capacity building for all facility staff to ensure development of MH competencies in order to properly manage identified cases requiring MH support.
- Recruited, trained & clinically supervised 15 MH professionals in core areas of clinical psychology at specialized & non- specialized levels of interventions.
- Represented the organization at cluster meetings & harmonized with local & international actors on potential coordination response packages based on arising needs identified within the target population, in our catchment areas of operation.
- Updated mapping of services & established clear referral pathway as per criteria and protocols of organization.
Clinical Psychologist
Doctors Without Borders - MSF- OCB
09.2015 - 01.2019
- Conducted over 2000 individual mental health sessions that included assessment & follow-up to children, women & men with complaints ranging from severe psychiatric disorders to trauma, gender-based sexual violence, grief, anxiety, behavioral problems, substance abuse, etc.
- Trained midwives, nurses, doctors & non-medical staff on MH related issues in order to develop competencies in providing psychological first aid & basic counseling techniques to patients Promoted mental health awareness & services to vulnerable groups within host communities by conducting regular focus group discussions & trainings at field level with local actors.
- Completed 50 training sessions with 7 kindergartens targeting 40 teachers & staff on children’s mental health with an additional 20 group-based support session for said teachers.
- Participated actively in group & individual supervision session, supporting other mental health colleagues in case discussions & analysis for optimal intervention planning & outcome.
- Adapted the mental health strategy of the facility in alignment with operational objectives communicated by the mission coordination, field coordinator & project medical referent.
Shadow Teacher
Lebanese Autism Society (LAS)
09.2011 - 07.2014
- Conducted one-on-one interventions with 3 different children suffering from varying levels of neuro-developmental disorders over the span of 3 years using applied behavioral analysis (ABA).
- Elaborated & implemented daily, weekly & monthly techniques that were in line with the expected outcomes/targets for each child’s behavioral management plan in coordination with the multi-disciplinary team (supervisor, speech & motor skills therapists) on areas relating to cognition, linguistic & physical challenges.
- Developed trustful relationships with caregivers ensuring followup at home is complementary to management of challenging behaviors & of the assimilation of newly learned behaviors.
Education
Master's Degree - Clinical Psychology: Clinical And Psychopathology
Université Saint-Joseph
Beirut, Lebanon06-2016
Bachelor's - Clinical Psychology: Clinical And Psychopathology
Université Saint-Joseph
Beirut, Lebanon06-2011
Skills
Pro-active, leadership skills, decision making on day-to-day operations, management, strategic coordination, profiling, recruitment, evaluating, data analysis & reporting
Training, educating, mentoring, supervising & case management for treatment, evaluation & discharge planning
Strong interpersonal & communication skills, result driven, highly analytical with an empathic, compassionate & culturally sensitive approach
Extensive background in psychological clinical counseling & therapy with communities & populations suffering from various forms of trauma, such as: war, forced-displacement, substance abuse, self-harm, gender-based violence, anxiety, depression, learning disabilities, family, marital & parental problems, non-communicable diseases, outbreaks, etc
Languages
French
Native or Bilingual
Arabic
Native or Bilingual
English
Full Professional
Certification
Ethics Refresher
2023 - Life Strategy LTD Canada
Ethics Primer
2022 - Life Strategy LTD Canada
People Management for Activity Managers
2021 - MSF - OCB L&D Unit Abidjan, Ivory Coast
Sexual Violence in Conflict Settings and Emergencies
2021 - Geneva Centre of Humanitarian Studies
Strategic Thinking and Crisis Management
2020 - Saber Academy Beirut, Lebanon
Sexual Violence - Regional Workshop
2019 - MSF's Five OC Amman, Jordan
Child Psychology – Assessment & Interviewing
2018 - MSF - OCB Beirut, Lebanon
Public Speaking Workshop
2018 - SucceednLead Beirut, Lebanon
International Mental Health Course
2017 - MSF - OCB Egmond, Netherlands
Training of Trainers
2016 - MSF - OCB Beirut, Lebanon
Timeline
Clinical Counselling Manager
Dan's Legacy Foundation
07.2023 - Current
Clinical Counselor
Dan's Legacy Foundation
04.2023 - 07.2023
Mental Health Activity Manager
Doctors Without Borders - MSF-OCB
05.2019 - 11.2022
Clinical Psychologist
Doctors Without Borders - MSF- OCB
09.2015 - 01.2019
Shadow Teacher
Lebanese Autism Society (LAS)
09.2011 - 07.2014
Ethics Refresher
2023 - Life Strategy LTD Canada
Ethics Primer
2022 - Life Strategy LTD Canada
People Management for Activity Managers
2021 - MSF - OCB L&D Unit Abidjan, Ivory Coast
Sexual Violence in Conflict Settings and Emergencies
2021 - Geneva Centre of Humanitarian Studies
Strategic Thinking and Crisis Management
2020 - Saber Academy Beirut, Lebanon
Sexual Violence - Regional Workshop
2019 - MSF's Five OC Amman, Jordan
Child Psychology – Assessment & Interviewing
2018 - MSF - OCB Beirut, Lebanon
Public Speaking Workshop
2018 - SucceednLead Beirut, Lebanon
International Mental Health Course
2017 - MSF - OCB Egmond, Netherlands
Training of Trainers
2016 - MSF - OCB Beirut, Lebanon
Master's Degree - Clinical Psychology: Clinical And Psychopathology
Université Saint-Joseph
Bachelor's - Clinical Psychology: Clinical And Psychopathology
Université Saint-Joseph