Summary
Overview
Work History
Education
Skills
Certification
Timeline
AssistantManager
Tosin Oguntimehin

Tosin Oguntimehin

ON

Summary

Senior Business Analyst with extensive experience in analyzing complex business processes, seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Senior Business Analyst

Magna International
11.2021 - Current


  • Work closely with stakeholders to understand and help define detailed methodologies that outline how the software will be utilized in various scenarios. This helps the development team understand the functional requirements and user expectations.
  • Collaborated with cross-functional teams to develop and implement strategic plans for new product deployment.
  • Involved in complex projects from conception to completion, ensuring timely delivery within budget and exceeding stakeholder expectations.
  • Collaborate with end-users to plan and execute UAT for software. Create test cases, oversee testing processes, and ensure that the software meets the defined acceptance criteria before deployment.
  • Develop change management strategies, communicate with stakeholders, and facilitate training programs to ensure smooth adoption of the software
  • Work closely with stakeholders to understand and help define detailed methodologies that outline how the software will be utilized in various scenarios. This helps the development team understand the functional requirements and user expectations.
  • Refine available data to meet integration requirements, and ensure software effectively processes and utilizes the data to provide meaningful insights.
  • After deployment, I work with technical teams to monitor the performance of the software. Analyze usage patterns, gather feedback from users, and identify areas where the software can be optimized for better performance and user satisfaction.
  • Creating new business process in optimising productivity by 20% and increasing compliance usage in workflow in a unit.

Senior Business Analyst

Sun Life Financial
10.2019 - 09.2021
  • In the teams that made adoption and integration of new technologies, such as artificial intelligence, machine learning to improve operational efficiency, customer engagement, and decision-making processes.
  • Increased the efficiency of communication and helped with customer experience with claims processings and underwritings.
  • Refined techniques throughout journey and evolution of delivery cycles, establishing documentation framework to support Agile methodology implementation with Waterfall-centric delivery team.
  • Major enhancement to business processes led to increase in work deliverables by 23% during project cycle.
  • Facilitating training, communication, and user adoption strategies, track success metrics for projects, ensuring that intended goals are met. This involves continuously monitoring key performance indicators and making adjustments as needed.
  • Effectively guided team performance by implementing measurable metrics to assess delivery of requirements.
  • Worked with team leads and managing leadership, establishing robust talent pool with focus on people and continuous business improvement.

Business Analyst

Kia Motors
01.2016 - 05.2019
  • Interacted with internal customers to understand business needs and translate into project requirements.
  • Collaborated with stakeholders to define project objectives and criteria.
  • Assess existing business processes within the automotive company, identifying bottlenecks and areas for improvement.
  • Performed gap analysis to identify areas of improvement. This was evident in turnaround time that reduced process flow by 12,7% in 6 months review.
  • Ensured projects stay on track and met deadlines,
  • Communicate with different teams, set project milestones, and handle any roadblocks that arose during the project lifecycle.
  • Improved business direction by prioritizing customers and implementing changes based on collected feedbacks.

Sales Analyst

Kia Motors
06.2013 - 12.2015
  • Gathered, organized and analyzed data, resolved discrepancies and modeled information.
  • Increased market share by devising plans based on research findings and data. This led to 26.7% increase in sales of sedan cars(Kia Rio and Picanto) and coming second after Toyota in the category as judged by awards given in the automotive industry.
  • Developed tools and processes to help improve operational efficiency and enhance sales team productivity. This led to 6.8% in productivity in sales performance 16 months.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Informed customers of promotions to increase sales productivity and volume.

Sales Officer

Affordable Cars Limited
05.2010 - 04.2013
  • Ran ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity.
  • Forecasted sales and established processes to achieve sales objectives and related metrics.
  • Enhanced sales operations through development of new sales strategies, cold calling techniques and customer follow-up.
  • Increased clintele with big conglomerates with 60% and managed database effectively to achieve targets.
  • Increased revenue in my territory by 13% in 3 years.
  • Responded to customer needs by answering questions and providing detailed information about products and services.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.


Education

Degree - Sociology

University of Jos
Jos, Nigeria
06.2005

Diploma - Business Administration

University of Jos
Jos, Nigeria
08.2000

Skills

TECHNICAL SKILLS

  • Prototyping
  • Product Backlog Development
  • User Acceptance Testing

SOFT SKILLS

  • Communication
  • Facilitation
  • Problem Solving
  • Collaboration
  • Team Player

Certification

International Institute of Business Analysis(IIBA)

Advanced Business Analysis Certificate

Id: 268359-736


Nigerian Institute of Management(Chartered)

Graduate Member

Id:0011045


Nigerian Institute of Management(Chartered)

Proficiency Certificate In Management

Id:014640

Timeline

Senior Business Analyst

Magna International
11.2021 - Current

Senior Business Analyst

Sun Life Financial
10.2019 - 09.2021

Business Analyst

Kia Motors
01.2016 - 05.2019

Sales Analyst

Kia Motors
06.2013 - 12.2015

Sales Officer

Affordable Cars Limited
05.2010 - 04.2013

Degree - Sociology

University of Jos

Diploma - Business Administration

University of Jos
Tosin Oguntimehin