Tosin Moses
Milton,ON
Summary
A result-oriented Customer Service and Marketing Professional who can drive brand awareness and revenue growth using proven digital marketing strategies, content creation, tactics and tools to target your precise customers. I am a resourceful, knowledgeable, proactive and disciplined individual seeking to utilize and develop my skills and experience to contribute to any organization’s growth. I am committed and enthusiastic about solving complex problems with creative thinking.
Overview
8
8
years of professional experience
Work History
Customer Service Representative (CSR)
Toronto Transit Commission (TTC)
02.2024 - Current
- Provide accurate information about TTC routes, schedules, fares and services to passengers
- Assist customers with purchasing tickets on the Presto Machine
- Utilize clear and effective communication skills to interact with a diverse customer base
House Keeper/Cleaner
Toronto Shine Bright
01.2024 - 06.2024
- Clean and tidy rooms, bathrooms, kitchens, and other common areas
- Dusting vacuuming, sweeping, and mopping floors
- Performing occasional deep cleaning tasks, such as cleaning windows, polishing furniture
Back of the House Associate(Seasonal)
Sport Chek
New Market, Canada
11.2023 - 12.2023
- Responsible for picking and packing orders using a PDT scanner
- Assist with inventory cycle counts to ensure proper inventory numbers
- Loading and unloading of Inventory, stock and supplies as required
- Knowledgeable about products, services, staging and warehouse
Content writer/ Digital Marketer (Remote)
Travelccesories
, UK
05.2022 - 09.2023
- Company Overview: London UK
- Brainstorms new and creative growth strategies through digital marketing
- Plans and executes all web, SEO/SEM, database marketing, social media and advertising campaigns
- Designs, builds and maintains social media presence by creating scheduled content
- Measures and reports the performance of all digital marketing campaigns and assesses against goals (ROI and KPIs)
- London UK
Beauty Advisor/Retail Artiste
Essenza International Ltd
, Nigeria
01.2017 - 03.2021
- Company Overview: Abuja
- Ensure high levels of customer satisfaction through excellent sales service
- Assess customers' needs and provide assistance and information on product features
- Welcome customers into the store and answer their queries concerning skincare and makeup products
- Remain knowledgeable on beauty products and brands offered in the store and discuss options
- Regular stock takes and inventory checks and doing other administrative works like sending reports via emails, use of POS terminals for daily business transactions and others
- Abuja
Education
Post Graduate Certificate - Global Business Management
Fleming College
Toronto04.2025
Safe Check Food Handler’s Certificate -
09.2024
First Aid/CPR certificate -
10.2023
Certificate - Digital Marketing
DMSI
01.2022
Certificate - Customer Service
Beauty & Fragrance Ltd
01.2019
BSc - Industrial Chemistry
Olabisi Onabanjo University
Nigeria09.2014
Skills
- Excellent verbal and written communication skills
- Organizational and time management skills
- Ability to analyze and interpret sales, website, and social media statistics
- Knowledge of search engine optimization
- Knowledge of email marketing
- Knowledge of lead generation
- Knowledge of digital marketing methods
- Packaging and picking of orders in the warehouse
- Customer service
- Retail
Timeline
Customer Service Representative (CSR)
Toronto Transit Commission (TTC)
02.2024 - Current
House Keeper/Cleaner
Toronto Shine Bright
01.2024 - 06.2024
Back of the House Associate(Seasonal)
Sport Chek
11.2023 - 12.2023
Content writer/ Digital Marketer (Remote)
Travelccesories
05.2022 - 09.2023
Beauty Advisor/Retail Artiste
Essenza International Ltd
01.2017 - 03.2021
Post Graduate Certificate - Global Business Management
Fleming College
Safe Check Food Handler’s Certificate -
First Aid/CPR certificate -
Certificate - Digital Marketing
DMSI
Certificate - Customer Service
Beauty & Fragrance Ltd
BSc - Industrial Chemistry
Olabisi Onabanjo University
Similar Profiles
Gurpreet SainiGurpreet Saini
Bus Operator at Toronto Transit Commission (TTC)Bus Operator at Toronto Transit Commission (TTC)
Inderdeep KaurInderdeep Kaur
Transit Operator at Toronto Transit Commission (TTC)Transit Operator at Toronto Transit Commission (TTC)
Clayton D. SolomonClayton D. Solomon
Service Person at Building, Toronto Transit Commission, TTCService Person at Building, Toronto Transit Commission, TTC
KEN NASCIMENTOKEN NASCIMENTO
Construction Development Coordinator at Toronto Transit Commission (TTC)Construction Development Coordinator at Toronto Transit Commission (TTC)
Gagandeep SinghGagandeep Singh
Operations Manager at Arise Logistics IncOperations Manager at Arise Logistics Inc