Overview
Work History
Education
Skills
Timeline
Generic

Tory Coore

St. Catharines,ON

Overview

5
5
years of professional experience

Work History

Customer Experience Warrior

Cheekbone Beauty Cosmetics INC
St. Catharines, ON
11.2022 - 06.2024
  • Conflict resolution, responding to tickets, answering phone calls from struggling customers, and addressing all customer concerns.
  • Oversaw shipment processes for incoming and outgoing goods to ensure timely delivery.
  • Entered data into databases with high accuracy to ensure reliable information management.
  • Verify accuracy of data entered into databases
  • Created and maintained data entry forms to streamline data collection processes.
  • Manage inventory levels and order fulfillment processes; Develop and maintain relationships with vendors and suppliers; Create content for website

Cashier/Food Preparer

Rollin' Pizza
St. Catharines, ON
04.2019 - 09.2022
  • Processed payments using POS system, ensuring accurate transactions and customer satisfaction
  • Trained new employees on store operations, focusing on food preparation and cashier management for seamless onboarding
  • Maintained cleanliness standards in workplace, contributing to a safe and welcoming environment

Education

Business Administration Marketing

Niagara College
Niagara-on-the-Lake, ON
09.2026 - 10.2026

Certificate - Pre-Health Sciences to Advanced Diplomas and Degrees

Mohawk College
Hamilton

Skills

  • Customer service
  • Customer relationship management
  • Customer engagement strategies
  • Conflict resolution
  • Adaptability in customer service
  • Database management
  • Inventory management
  • Familiarity with Microsoft Excel
  • Microsoft Excel
  • Problem solving
  • Teamwork

Timeline

Business Administration Marketing

Niagara College
09.2026 - 10.2026

Customer Experience Warrior

Cheekbone Beauty Cosmetics INC
11.2022 - 06.2024

Cashier/Food Preparer

Rollin' Pizza
04.2019 - 09.2022

Certificate - Pre-Health Sciences to Advanced Diplomas and Degrees

Mohawk College

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Tory Coore