Toriann Cirotto
Trenton,ON
Summary
Dynamic and results-driven professional with extensive experience as a Manager's Assistant at Harvey's Restaurant. Proven track record in enhancing customer satisfaction and accuracy in cash handling. Skilled in staff training and inventory management, fostering a motivated team environment while driving operational excellence. Recognized for generating repeat business through exceptional service.
Resourceful and experienced worker offering expertise in customer service. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
Overview
13
13
years of professional experience
Work History
Manager's Assistant
Harvey's Restaurant
Trenton, ON
09.2012 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Conducted performance evaluations and provided constructive feedback to employees.
- Assisted coworkers and staff members with special tasks on daily basis.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Generated repeat business through exceptional customer service.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
Veterinary Assistant
St. Lawrence College
Kingston, ON06.2012
Skills
- Customer service
- Money handling
- Staff training and development
- Staff supervision
- Retail operations
- Schedule oversight
- Employee scheduling
- Inventory management
- Recruiting and interviewing
- Fast learner
Timeline
Manager's Assistant
Harvey's Restaurant
09.2012 - Current
Veterinary Assistant
St. Lawrence College