Tori tackett
Bakersfield
Summary
Dynamic and dedicated hospitality professional with experience at Kan Pai, excelling in complex problem-solving and effective communication. Recognized for enhancing guest experiences through exceptional organization and a positive attitude. Proven ability to train staff and maintain high service standards while multitasking in fast-paced environments.
Overview
1
1
year of professional experience
Work History
Busser
Kan Pai
05.2024 - Current
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
- Worked well in diverse team settings by partnering with others to complete tasks.
Host
Kan Pai
05.2024 - Current
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Answered customer questions about hours, seating, and menu information.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Education
Associate of Arts - Psychology
California State University, Bakersfield
Bakersfield, CA05-2027
Associate of Arts - Psychology
Bakersfield College
Bakersfield, CA05-2025
Skills
- Complex Problem-solving
- Positive attitude
- Friendly and outgoing
- Effective communication
- Organization and prioritization
- Multitasking proficiency
Timeline
Busser
Kan Pai
05.2024 - Current
Host
Kan Pai
05.2024 - Current
Associate of Arts - Psychology
California State University, Bakersfield
Associate of Arts - Psychology
Bakersfield College
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