Tori Santiago
Lawndale
Summary
Physical therapy student prepared for impactful contributions in rehabilitative care. Proven ability to support therapy plans, assist patients, and maintain clinical settings. Strong focus on team collaboration and results-driven outcomes. Adaptable, reliable, and skilled in patient interaction, therapeutic exercises, and equipment management.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Lead Physical Therapy Aide/Front Desk Medical Receptionist
Physical Therapy San Pedro
05.2024 - Current
- Work one-on-one with Sports Therapists to provide exercise programs to high-level athletes, from post-surgery to the return-to-sport phase of rehab.
- Coached Strength and Conditioning classes for young athletes.
- Delegated tasks to have a more efficient clinic flow.
- Assisted with sideline injury support for soccer games and dance recitals under the supervision of a DPT.
- Instructed athletes through their exercise programs and made adjustments as needed.
- Scheduled patients and completed insurance verifications.
- Implemented group activities to enhance work and social dynamics.
Physical Therapy Aide/Front Desk Assistant
Hey Babe Wellness & Physical Therapy
06.2023 - 06.2024
- Assisted Pelvic Floor Therapists with executing treatment plans and learned common diagnosis that pelvic therapists treat.
- Educated patients on the relationship of breath coordination to ANS regulation and its significance to pelvic floor functioning that is WNL.
- Documented patient progress and reported findings to therapy staff for review.
- Trained new PT aides on safety protocols, clinic flow and importance of the execution of each exercise.
- Utilized skills of observation to understand where patients were at emotionally, in order to provide a safe space for them to heal.
- Scheduled patients and verified insurance benefits.
- Managed clinic supply orders and restocked.
Rehabilitation Aide
Coastal Ortho
11.2021 - 05.2023
- Instructed patients in occupational therapy, hand therapy, aquatic therapy, sports therapy, and orthopedic therapy.
- Analyzed and adapted patient treatment plans in order to optimally improve patients' mobility and functioning-all under the supervision of the physical therapists.
- Trained new employees on: therapeutic exercise, the application of modalities, exceptional patient care, collaboration, and managing clinic priorities.
- Prepared treatment areas and maintained cleanliness of equipment and facilities.
Physical Therapy Aide
Equip Rehab Center
08.2020 - 10.2021
- Observed manual therapies, patient tolerance, and how patient care plans are curated.
- Refined my non-verbal communication and developed the use of physical cues when instructing and educating patients.
- Organized patient files, restocked materials and maintained a sterile clinical environment.
Education
Bachelor of Science - Kinesiology, Neuroscience
University of San Francisco
San Francisco, CA05.2021
Skills
- Anatomical Kinesiology
- Exercise Physiology
- Body mechanics
- Biomechanics
- Patient education
- Teamwork and collaboration
- Scheduling and coordination
- Medical terminology
- Patience and empathy
Certification
Basic Life Support, American Red Cross - 10/31/2027
Timeline
Lead Physical Therapy Aide/Front Desk Medical Receptionist
Physical Therapy San Pedro
05.2024 - Current
Physical Therapy Aide/Front Desk Assistant
Hey Babe Wellness & Physical Therapy
06.2023 - 06.2024
Rehabilitation Aide
Coastal Ortho
11.2021 - 05.2023
Physical Therapy Aide
Equip Rehab Center
08.2020 - 10.2021
Bachelor of Science - Kinesiology, Neuroscience
University of San Francisco