Tori Holmstrom
Brandon,MB
Summary
Efficient professional in medical administrative support, known for high productivity and ability to complete tasks swiftly. Specialized skills include patient scheduling, medical billing, and records management. Excel in communication, organization, and adaptability, ensuring seamless office operations and positive patient interactions.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Receptionist
Anderson Orthopedics
04.2025 - Current
- Greeted and checked in patients, updating patient information in computer system.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
- Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
- Processed referrals for specialist care when requested by physicians or patients.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
Waitress/Bartender
Victoria Inn Hotel & Convention Centre
08.2022 - 08.2024
- Provided exceptional customer service, ensuring guest satisfaction and repeat visits.
- Collaborated with kitchen staff to deliver timely and accurate food orders.
- Managed multiple tables efficiently, prioritizing guest needs during peak hours.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Childcare Assistant
Kiddie Korner Daycare
12.2021 - 08.2024
- Read stories, sang songs and taught basic skills such as color recognition and counting numbers.
- Supported the development of individual plans based on the interests and abilities of each child.
- Provided safe and nurturing environment for children of all ages.
- Engaged children in meaningful conversations regarding their day-to-day experiences.
- Encouraged self-expression through various art forms such as music, painting, drawing.
- Responded promptly to incidents or emergencies according to established protocols.
- Assisted in meal preparation including preparing snacks and drinks.
Education
Diploma - Business Administration Human Resources Management
Assiniboine Community College
Brandon06-2025
High School Diploma -
Hapnot Collegiate
Flin Flon, MB06-2021
Skills
- Decision-making
- Teamwork and collaboration
- Adaptable and flexible
- Dependability and reliability
- Multitasking and organization
- Excellent communication skills
- Attention to detail
- Front desk operations
- Telephone etiquette
- Appointment scheduling
Certification
- Business Administration - Human Resources Management Diploma - ACC
Timeline
Medical Receptionist
Anderson Orthopedics
04.2025 - Current
Waitress/Bartender
Victoria Inn Hotel & Convention Centre
08.2022 - 08.2024
Childcare Assistant
Kiddie Korner Daycare
12.2021 - 08.2024
High School Diploma -
Hapnot Collegiate
Diploma - Business Administration Human Resources Management
Assiniboine Community College