Tori Ferreira
Orangeville,ON
Summary
Engaging dental professional with extensive sales experience and solid background in clinical assisting. Proficient in establishing client trust, assessing needs, and providing customized solutions. Dependable, flexible, and committed to continuous learning while fostering growth and enhancing healthcare outcomes.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Dental Assistant
123dentist
Orangeville, Ontario
04.2025 - Current
- Instructed patients on postoperative instructions prescribed by the dentist.
- Ensured strict compliance with infection control policies and procedures.
- Provided chair-side assistance during dental procedures, including instrument handling and suction management.
- Sterilized instruments according to established guidelines and protocols.
- Reviewed patient charts before visits to confirm availability of relevant information.
- Assisted the dentist in delivering dental treatment, including medical history intake and vital sign monitoring.
- Ordered essential supplies for daily practice operations.
- Performed administrative duties, including appointment scheduling, telephone management, and patient record updates.
Sales Associate
Kal Tire
Mississauga, Ontario
09.2023 - 09.2024
- Upsold additional items by assessing customer interests and needs.
- Tracked sales performance metrics to identify market trends.
- Maintained comprehensive knowledge of store merchandise and policies.
- Demonstrated product features and benefits aligned with customer requirements.
- Provided accurate product information regarding prices and services.
- Greeted customers, delivering exceptional service throughout their shopping experience.
- Processed transactions efficiently using point-of-sale systems.
- Attended weekly team meetings to evaluate performance goals and objectives.
Education
Certificate - Dental Assisting Levels I & II
George Brown College
Toronto06-2025
Certificate - Pre-health Sciences
Georgian College
Barrie09-2024
Skills
- Sales training and business development
- Verbal and written communication
- Product sales and upselling
- Customer service excellence
- Patient education and chair-side assistance
- Infection control practices
Certification
- Basic Life Support
- Ontario Public Health
- WHIMIS
- ODAA Member
Timeline
Dental Assistant
123dentist
04.2025 - Current
Sales Associate
Kal Tire
09.2023 - 09.2024
Certificate - Dental Assisting Levels I & II
George Brown College
Certificate - Pre-health Sciences
Georgian College