Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tori Brown

Huntington Beach

Summary

Dedicated professional with over four years of experience in hospitality, guest services, and administrative support. Skilled in customer service, communication, event coordination, and problem-solving in fast-paced environments. Known for building strong relationships, maintaining attention to detail, and working collaboratively to deliver exceptional customer experiences.

Overview

12
12
years of professional experience

Work History

Hostess

Tavern House Kitchen & Bar
Newport Beach
04.2026 - Current
  • Greet and manage guest flow in a high-volume restaurant environment
  • Coordinate seating and waitlists while maintaining organization and efficiency
  • Provide excellent first impressions and customer service
  • Communicate effectively with server and management to ensure smooth operations

Hostess

Ruth's Chris Steak House
Long Beach
03.2026 - 04.2026
  • Welcomed guests and managed reservations in an upscale dining environment
  • Maintained professionalism and composure during busy service periods
  • Assisted in coordinating seating arrangements to optimize restaurant flow

Event Lead

Pacifica Del Mar
Del Mar
06.2024 - 01.2026
  • Led and coordinated private events, including weddings, rehearsal dinners, and special celebrations
  • Acted as the main point of contact for clients, ensuring event details were executed smoothly and professionally
  • Managed event timelines, team coordination, and service flow during high-pressure environments
  • Oversaw staff during events to maintain organization, efficiency, and high service standards
  • Ensured guests had a seamless and positive experience from start to finish

Server

Pacifica Del Mar
Del Mar
06.2021 - 01.2026
  • Delivered high-quality service in a fast-paced, high-volume restaurant environment while maintaining strong guest satisfaction
  • Managed multiple tables simultaneously, prioritizing efficiency, accuracy, and attention to detail
  • Handled guest concerns professionally and resolved issues in a calm and timely manner
  • Collaborated with kitchen and front-of-house teams to ensure smooth and efficient service

Data Entry

Hamilton CPA
Encinitas
01.2015 - 11.2025
  • Maintained accurate financial and client records with strong attention to detail
  • Entered and updated financial data in QuickBooks, ensuring accuracy and completeness
  • Stayed organized and efficient

Cashier

Souplantation & Sweet Tomatoes
San Diego
02.2020 - 03.2020
  • Provided friendly customer service
  • Processed transactions accurately
  • Maintained an organized workplace

Education

A.S. Hospitality, Travel & Tourism

Orange Coast College
Costa Mesa, CA
12-2027

Skills

  • Customer Service
  • Guest Relations
  • Professional Communication
  • Event coordination
  • Conflict Resolution
  • Team Collaboration
  • Multitasking
  • Time Management
  • Attention to Detail
  • Adaptability
  • Microsoft Office (Word, Excel, Outlook) & QuickBooks

Timeline

Hostess

Tavern House Kitchen & Bar
04.2026 - Current

Hostess

Ruth's Chris Steak House
03.2026 - 04.2026

Event Lead

Pacifica Del Mar
06.2024 - 01.2026

Server

Pacifica Del Mar
06.2021 - 01.2026

Cashier

Souplantation & Sweet Tomatoes
02.2020 - 03.2020

Data Entry

Hamilton CPA
01.2015 - 11.2025

A.S. Hospitality, Travel & Tourism

Orange Coast College
Tori Brown