Tori Becerra

• Maintain accurate production and inventory records in WMS and SAP; resolve discrepancies and troubleshoot order issues.
• Support material readiness and inventory adjustments in line with production changes.
• Ensure timely ordering of non-stock materials to support bottling operations.
• Perform cost analysis and track KPIs, including daily wine yield and bulk wine costing.
• Collaborate with cross-functional teams (Winemaking, Operations, Finance) and external partners on orders, deliveries, and invoicing.
• Assist in creating and validating SOPs for production processes.

• Self-taught with SAP PTP segment, focus on purchasing, managing inventory movements and consumption
• Weekly validation checks to secure accuracy of production schedule planning, available stock, and BOMs
• Key player in material planning team, responsible for…

- Communication with internal and external business partners on invoicing, delivery updates, purchase order issues

- Liaising with overseas and local vendors regarding production status and or services concerning dry goods

- Trouble shoot SAP order issues

- Creation of subcontracting purchase orders for Newton Winery market

• Managing inventory when production plans change and ensure material readiness for bottling operations

• Conducted market research to identify industry trends and client needs.
• Assisted in creating strategic recommendations for client projects.
• Collaborated with team members to develop innovative solutions for business challenges.
• Analyzed data sets to support decision-making processes and project outcomes.

• Assisted customers with product selection, ensuring a personalized shopping experience.
• Managed inventory levels, restocked merchandise, and organized displays to enhance product visibility.
• Provided exceptional customer service, addressing concerns promptly and professionally while maintaining a friendly demeanor.
• Processed transactions accurately using POS systems, maintaining cash handling protocols.

• Customer service based on reason for visiting such as gift recommendations, party supplies, and or balloon services
• Store management by opening/closing store, organizing and cycle counts of inventory, maintain cleanliness of store, and daily accounting for register value
• Promote various product through interactive play sessions