Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Tora Buzzard

Sales And Marketing Specialist
Coquitlam

Summary

Personal Summary

Digital Marketing leader with 6+ years of sales experience selling B2C and B2B. Experienced in overseeing marketing campaigns for growing organizations. Accomplished in improving lead prospecting, customer acquisition and brand awareness. Offers top skills in planning and project management. Solid team player with outgoing, positive demeanor and skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, energetic and results-oriented with a passion for developing relationships, cultivating partnerships and growing businesses.

Overview

7
7
years of professional experience
7
7
years of post-secondary education

Work History

Head of Marketing, SEO and Growth

Cartier Design
Vancouver, British Columbia
05.2023 - 08.2024
  • Led a team of marketing professionals for successful promotional campaign launches.
  • Implemented data-driven decision-making processes to guide marketing strategies.
  • Managed Sales Funnels with over 500 outgoing emails per day.
  • Analyzed competitive landscape, identifying potential threats and opportunities for strategic positioning in the marketplace.
  • Oversaw budgets for all digital channels, ensuring maximum return on investment for marketing spend.
  • Tracked key performance indicators to analyze campaign effectiveness and inform future strategies.
  • Managed relationships with external agencies, vendors, and partners for successful collaborations in digital initiatives.

Customer Service/Sales Representative

TELUS
Vancouver, British Columbia
10.2018 - 04.2023
  • Conferred with customers about concerns with products or services to resolve problems and drive sales.
  • Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
  • Maintained high levels of customer retention with proactive relationship-building strategies.
  • Maintained up-to-date knowledge of all available products.
  • Determined needs, delivered solutions and overcame objections through consultative selling skills.
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
  • Maintained over 100% on sales targets year round.

Brand Ambassador

XMC
Vancouver, British Columbia
06.2017 - 10.2018
  • Planned and organized sampling events by working hand-in-hand with retail store managers and leaders.
  • Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
  • Communicated product value, quality and style to educate and entice potential customers.

Education

Some College (No Degree) - Bachelor of Business Administration

Douglas College
Coquitlam, BC
09.2020 - Current

Data Analytics - Certificate -

Brain Station
Vancouver, BC
06.2024 - 08.2024

Digital Marketing - Certificate -

Brain Station
Vancouver, BC
09.2024 - 11.2024

High School Diploma -

Riverside Secondary School
Port Coquitlam, BC
09.2012 - 06.2016

Marketing Leadership - Certificate -

Brain Station
Vancouver, BC
12.2024 - 02.2024

Skills

Sales Funnel Management

Digital Ad Campaign Management

Keyword Research (Trends and Analytics)

Lead Generation

Team Leadership and Project Management

Performance Tracking

Client Relationship Management

Virtual and In-Person Sales

Objection Handling

Self-Motivated

Ownership and Accountability

Languages

English
French

Timeline

Marketing Leadership - Certificate -

Brain Station
12.2024 - 02.2024

Digital Marketing - Certificate -

Brain Station
09.2024 - 11.2024

Data Analytics - Certificate -

Brain Station
06.2024 - 08.2024

Head of Marketing, SEO and Growth

Cartier Design
05.2023 - 08.2024

Some College (No Degree) - Bachelor of Business Administration

Douglas College
09.2020 - Current

Customer Service/Sales Representative

TELUS
10.2018 - 04.2023

Brand Ambassador

XMC
06.2017 - 10.2018

High School Diploma -

Riverside Secondary School
09.2012 - 06.2016
Tora BuzzardSales And Marketing Specialist