Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tor Johnson

San Diego

Summary

Dependable and service-focused worker motivated to deliver consistent, prompt and courteous service. Reliable, energetic, and eager to make a good impression.

Overview

7
7
years of professional experience

Work History

Server, In-Room Dining Server, Food Runner, Busser

Lilian's at the Inn at Rancho Santa Fe
09.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Maintained Forbes Standards of Service in a fast paced fine dining atmosphere.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Pool Technician

Blue Water Pools
12.2021 - 06.2023
  • Managed dozens of job sites long term with little to no oversight from employer.
  • Independently interacted with customers to ensure maintained satisfaction with service.
  • Obtained readings and adjusted chemistry to keep bodies of water clean and sanitized.
  • Educated customers in proper pool operation and maintenance.
  • Exercised strong knowledge of swimming pool motors, pumps and filtration systems to service and monitor pool and equipment.
  • Demonstrated courtesy, respect and professionalism to promote company values and customer care.

Grocery Department Manager

BevMo! Beverages & More
08.2021 - 12.2021
  • Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
  • Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
  • Boosted grocery sales with top-notch merchandising abilities and expertise in implementing effective promotions.
  • Engaged customers and provided very high level of service and support, helping find desired products and items.
  • Performed key tasks to promote an inviting store appearance.

Server

Buddha Bowls
01.2019 - 04.2019
  • Prepared ingredients - Mise en Place
  • Cooked and prepared orders for customers.
  • Took orders
  • Checked guests out and handled payments.
  • Handled customers' needs in a fast-paced dining experience.
  • Dishwashing
  • Cleaning house/bathrooms etc.

Courtesy Clerk

Ralph's
06.2017 - 09.2017
  • Placed customer items into bags in an efficient manner, using proper techniques to protect delicate items and separate different groups
  • Assisted customers with taking merchandise out of the store and loaded items into vehicles
  • Placed unwanted items in correct store locations and arranged in an attractive manner
  • Informed managers of issues with loss prevention and security
  • Responded to customer questions with friendly and knowledgeable answers
  • Maintained store areas in a neat and clean fashion for a professional appeal
  • Offered exceptional customer service to differentiate and promote the company brand.

Delivery Driver

DoorDash Inc
  • Operated a motor vehicle in a safe and efficient manner
  • Handled merchandise in accordance with product handling standards
  • Resolved customer complaints and adjusted orders
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Completed rush deliveries on tight timetables to satisfy customer needs.

Education

Bachelor of Arts - Philosophy, Religious Studies

University of California
Santa Barbara, CA
06.2023

Skills

  • Exceptional written and verbal communication skills
  • Courteous, ready to listen, and experienced in dealing with frustrated customers
  • Positive and uplifting attitude, extremely sociable and able to make friends with anybody

Timeline

Server, In-Room Dining Server, Food Runner, Busser

Lilian's at the Inn at Rancho Santa Fe
09.2023 - Current

Pool Technician

Blue Water Pools
12.2021 - 06.2023

Grocery Department Manager

BevMo! Beverages & More
08.2021 - 12.2021

Server

Buddha Bowls
01.2019 - 04.2019

Courtesy Clerk

Ralph's
06.2017 - 09.2017

Delivery Driver

DoorDash Inc

Bachelor of Arts - Philosophy, Religious Studies

University of California

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Tor Johnson