Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
* President of Kulaura Bondhushova
Timeline
Generic

TOQLIFUL ISLAM

Toronto, Gradwell Dr. 102 Scarborough ,ON

Summary

I'm truly an honest person which is very good side in my carrier. I always fully concentrate in my duties & responsibilities. In workplace is enjoyable by me. Honesty sincerity & punctuality is my main theme . Whereas I stand I love my working zone.

Overview

14
14
years of professional experience

Work History

Operation Manager

Union Bank PLC.
12.2020 - Current
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Teller

Prime Bank PLC.
12.2010 - 12.2020

* Maintained cash management as cash officer

  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Disbursed cash and checks accurately while maintaining security of cash at vault.
  • Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
  • Processed customer transactions promptly, minimizing wait times.
  • Cash received & payment maintained with customers
  • Cash maintained also in Bangladesh Bank with intra Bank transactions.

Assistant Teacher

Kulaura Pouro Balika High School, Kulaura, Moulvib
02.2010 - 12.2010

* Teaching student at class 8, 9 & 10

* Teaching these classes in English

* Per day three special classes in these sanctions

Education

Masters - Accounting

National University, Bangladesh
Madan Mohon University & College, Sylhet
11.2009

Skills

  • Problem-Solving
  • Team Leadership
  • Operations Management
  • Customer Service
  • Operations Monitoring
  • Decision-Making
  • Planning and Implementation
  • Staff Management
  • Performance monitoring
  • Employee Motivation
  • Client Relationships
  • Superb time management skills
  • Cost Reduction
  • Document Control
  • Computer knowledge

Accomplishments

* As cricket player achievement Man of the Match

* Promotions in due time I'm my all Banking career.

* Certificates from Bangladesh Bank of International Note & currency training

* Certificates of AMLD training from Prime Bank PLC.

Languages

English
Professional Working
Bengali
Full Professional

* President of Kulaura Bondhushova

* In 2017 president of Kulaura Bondhushova, Moulvibazar.

Timeline

Operation Manager

Union Bank PLC.
12.2020 - Current

Teller

Prime Bank PLC.
12.2010 - 12.2020

Assistant Teacher

Kulaura Pouro Balika High School, Kulaura, Moulvib
02.2010 - 12.2010

Masters - Accounting

National University, Bangladesh
TOQLIFUL ISLAM