TOPE OLAWALE
Toronto,ON
Summary
Seasoned Executive Assistant with extensive experience supporting C-suite executives, known for managing complex schedules, coordinating high-level meetings, and ensuring seamless operations. Skilled in logistics, bookkeeping, and office management, bringing a proactive approach to streamlining administrative processes and enhancing efficiency, and delivering exceptional customer service to clients and stakeholders.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Gender and Social Inclusion Manager ( Remote)
Concern Youth Initiative for Climate Action (CIYCA
2024.01 - Current
- • Developed and implemented gender and social inclusion strategies to ensure climate change initiatives are inclusive of marginalized and vulnerable groups.
- • Conducted gender and social inclusion assessments to identify needs and barriers, integrating findings into program design and implementation.
- Coordinated capacity-building workshops and training sessions to promote gender-sensitive approaches among stakeholders and project teams.
- Monitored and evaluated the impact of climate change projects on different gender and social groups, ensuring compliance with inclusion standards and goals.
- Collaborated with local communities, government agencies, and NGOs to advocate for policies that support gender equality and social inclusion in climate action.
- Accomplished multiple tasks within established timeframes.
Administrative Executive
Choice International Group (GAC MOTORS)
2022.01 - 2023.11
- Implemented efficient office run protocols, including managing errands, coordinating with vendors, and optimizing administrative workflows.
- Managed and streamlined office operations, including scheduling, coordinating meetings, and overseeing office maintenance to enhance efficiency and workflow.
- Acted as a liaison between executive management, department heads, and staff, facilitating communication and alignment of objectives.
- Developed and maintained detailed records of logistics activities and financial transactions, ensuring data accuracy and compliance with company policies.
- Prepared reports and presentations with statistical data, as assigned
- Monitored and managed budgets, processed invoices, and handled procurement, ensuring cost-effective use of resources and maintaining accurate financial records.
- Handled bookkeeping tasks, such as processing invoices, managing accounts payable and receivable, and preparing financial reports to support financial accuracy and accountability.
- Organized a filing system for important and confidential company documents
- Processed orders, forms, applications, and requests
- Checks of vehicle list and mileage covered.
Executive Assistant/Client Relation
Oak Interlink Company
2020.04 - 2021.12
- Provided comprehensive administrative support to The MD and executive team, ensuring smooth operations and workflow efficiency through meticulous document management, file organization, and office supply procurement
- Assisted in marketing and business development activities, including website maintenance, social media management, and event coordination, contributing to enhanced brand visibility and client engagement
- Conducted market research and competitive analysis to support strategic decision-making, providing valuable insights and recommendations to The MD and senior leadership to drive business growth and competitive advantage
- Managed diaries and organized meetings and appointments
- Booked and arranged travel, transport, and accommodation
- Implemented and maintained procedures/administrative systems
- Liaised with staff, suppliers, and clients.
Customer Support Executive
United Bank of Africa (Contract)
2019.03 - 2020.01
- Answered questions about account types and banking products, such as CDs, money market accounts, loans and credit cards
- Ensured every interaction was conducted with integrity and confidentiality, fostering trust at every touchpoint
- Checked on the status of customer accounts and track checks and payments
- Review and explain account charges
- Assisted banking customers who are victims of fraud, theft or identity theft.
Executive Personal Assistant
Zigus Technologies Limited (Internship)
2017.11 - 2018.06
- Organized and coordinated conferences and monthly meetings
- Responded to emails and other correspondence to facilitate communication and enhance business processes
- Handled the CEO personal schedule
- Provided administrative support to CEO and management, managing schedules and travel arrangements
- Handled communication, screened calls and emails, and managed inquiries
- Prepared meeting materials, took minutes, and managed follow-ups
- Maintained confidentiality and collaborated across teams for effective communication
- Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services
- Visited residential properties and prepared homes for clients' arrival
- Filed paperwork and organized computer-based information.
Education
B.A. Linguistics and Communication -
Osun State University
NigeriaWest Africa School Leaving Certificate -
New Creation Academy
Skills
- Good Verbal and Written Communication skills.
- Good negotiations and interpersonal skills.
- M365 (office suite, Share point, One drive, Teams)
- Adaptability.
- Vendor management.
- Brand communication.
- Database management.
- Strategic Planning
- Excel and Power BI.
- Data analysis.
- Resources Management
- Policy Development
Accomplishments
Led a comprehensive overhaul of administrative processes at Choice International Group (GAC MOTORS), implementing a transformative Standard Operating Procedure (SOP) for the Admin department. This initiative significantly enhanced interdepartmental communication, streamlined operations, and bolstered executive decision-making through strategic market analysis and improved document management systems.
Languages
English
Full Professional
French
Elementary
Certification
- Writing and Public Speaking - LIMTA Communication Academy
- Basic Digital Skills Masters Certification - Microsoft
- Professional Diploma of the Executive Assistant - Udemy
- Network Security Expert Certification(NSE 1) - Fortinet
- Data Analysis Certification - Nigerian Women Techstars
- Professional Diploma in Social media management - Digital Marketing Skill Institue
- Social Media Marketing - LinkedIn
- Customer Relationship Management - Throne Management and Business Institute Switzerland
- Communication Management - Throne Management and Business Institute Switzerland
- Microsoft Teams Administration - Microsoft Ignite Challenge
- Advance Excel and Power BI
Timeline
Gender and Social Inclusion Manager ( Remote)
Concern Youth Initiative for Climate Action (CIYCA
2024.01 - Current
Administrative Executive
Choice International Group (GAC MOTORS)
2022.01 - 2023.11
Executive Assistant/Client Relation
Oak Interlink Company
2020.04 - 2021.12
Customer Support Executive
United Bank of Africa (Contract)
2019.03 - 2020.01
Executive Personal Assistant
Zigus Technologies Limited (Internship)
2017.11 - 2018.06
B.A. Linguistics and Communication -
Osun State University
West Africa School Leaving Certificate -
New Creation Academy
- Writing and Public Speaking - LIMTA Communication Academy
- Basic Digital Skills Masters Certification - Microsoft
- Professional Diploma of the Executive Assistant - Udemy
- Network Security Expert Certification(NSE 1) - Fortinet
- Data Analysis Certification - Nigerian Women Techstars
- Professional Diploma in Social media management - Digital Marketing Skill Institue
- Social Media Marketing - LinkedIn
- Customer Relationship Management - Throne Management and Business Institute Switzerland
- Communication Management - Throne Management and Business Institute Switzerland
- Microsoft Teams Administration - Microsoft Ignite Challenge
- Advance Excel and Power BI
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