Tooba Ganatra
Mississauga,ON
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Cake Designer - Entrepreneur
Scrumptys | Events & Desserts
03.2018 - 12.2023
- Provided exceptional customer service, addressing inquiries and concerns promptly and professionally.
- Mentored junior staff members, sharing expertise in cake design techniques and best practices.
- Increased efficiency by maintaining organized workflow systems during high-demand periods.
- Managed multiple projects simultaneously while meeting tight deadlines, ensuring each client received their desired product on time.
- Enhanced customer satisfaction by creating visually appealing and delicious custom cake designs.
- Expanded client base by attending networking events and building strong relationships with event planners and vendors.
- Implemented creative marketing strategies that increased brand awareness both online and offline.
- Continuously sought feedback from customers on their experience working with the bakery, using insights gained to make improvements where necessary.
- Improved sales by promoting specialty cakes and offerings through social media channels.
- Assisted in planning and running promotional events and campaigns.
- Complied with health and safety codes to protect staff and customers.
- Successfully navigated challenging economic conditions by adapting business strategies quickly in response to changing market dynamics.
Event Stylist
Events By Scrumptys
01.2018 - 09.2020
- Collaborated with team on vendor relations and vendor-specific projects associated with interior décor and concept design.
- Enhanced event aesthetics by designing and executing innovative styling concepts.
- Increased customer referrals through exceptional communication and flawless execution of event designs.
- Elevated brand recognition by producing visually engaging marketing materials showcasing past event designs.
- Efficiently coordinated event setup and breakdown processes, minimizing disruption to clients'' schedules.
- Researched design trends, color combinations and new product releases.
- Managed inventory of styling assets, ensuring proper maintenance and organization for efficient use at events.
- Developed strong relationships with vendors, negotiating competitive pricing on products and services.
- Devised project budgets to track expenses and avoid cost overruns.
HR Intern
Dalda Foods
06.2015 - 08.2015
- Coordinated scheduling of interviews between candidates and hiring managers, ensuring a smooth recruiting process for all parties involved.
- Tracked employee attendance, identifying trends and providing insights for management to address any potential issues promptly.
- Supported HR team with the creation of comprehensive onboarding materials, improving employee retention rates.
- Maintained professional relationships with external vendors providing HR services such as background checks or training materials providers.
- Participated in career fairs, promoting the company brand and attracting top talent for open positions.
- Worked with HR team to coordinate company events.
Education
Post-Degree Certificate - Human Resource Management
Sheridan College
Mississauga, ON12.2024
BBA - Human Resource Management
Institute of Business Management
Karachi, PakistanSkills
- Strategic Thinking
- Teamwork and Collaboration
- Time Management
- Organized
- Self Motivated
- Proactive
- Communication Skills
- Multi Tasking
Languages
English
Full Professional
Certification
Working towards CHRP
Timeline
Cake Designer - Entrepreneur
Scrumptys | Events & Desserts
03.2018 - 12.2023
Event Stylist
Events By Scrumptys
01.2018 - 09.2020
HR Intern
Dalda Foods
06.2015 - 08.2015
Post-Degree Certificate - Human Resource Management
Sheridan College
BBA - Human Resource Management
Institute of Business Management
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