TONY JOSEPH NGABONZIZA
Calgary
Summary
Dynamic and results-driven professional with a proven track record at NPSG Global, excelling in team leadership and customer service. Adept at strategic planning and operations management, I enhanced customer satisfaction and maintained budgetary controls, driving profitability while fostering a productive work environment. Committed to achieving goals through effective decision-making and communication.
Energetic and organized with knack for leadership and problem-solving. Well-versed in strategic planning and operational efficiency, along with strong analytical and communication skills. Committed to driving team success and achieving organizational goals.
Overview
2
2
years of professional experience
Work History
NON-INVENTORY MANAGER
NPSG GLOBAL
05.2024 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Controlled costs to keep business operating within budget and increase profits.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Warehouse Worker
FARM BOY
04.2023 - 03.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 50Lb.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
- Increased accuracy of inventory records through meticulous documentation and regular audits.
Education
Baccalaureate - Applied Statistics
LAC TANGANYIKA UNIVERSITY
BUJUMBURA-BURUNDI12-2023
High School Diploma -
LYCCE KIREMBA-SUD
BURURI-BURUNDI07-2021
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Staff management
- Goal setting
- Documentation and reporting
Languages
English
Professional Working
French
Native or Bilingual
Certification
- Counterbalance Class 5 License - 07/07/2023
- Scissor Lift License - 07/10/2024
- Fall Protection Training Certificate - 23-05-2024
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Third-Party Logistics (3PL).
- Supply Chain Operations.
- AutoCAD
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
AutoCAD
Work Preference
Work Type
Full TimePart TimeContract WorkInternshipGig WorkWork Location
On-SiteRemoteHybridImportant To Me
Career advancementFlexible work hoursPaid sick leaveHealthcare benefitsCompany CultureQuote
The price of anything is the amount of life you exchange for it.
Henry David Thoreau
Timeline
NON-INVENTORY MANAGER
NPSG GLOBAL
05.2024 - Current
Warehouse Worker
FARM BOY
04.2023 - 03.2024
Baccalaureate - Applied Statistics
LAC TANGANYIKA UNIVERSITY
High School Diploma -
LYCCE KIREMBA-SUD
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