Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Tonya Roberts

Edmonton,Canada

Summary

Dedicated to empowering marginalized and vulnerable individuals to achieve self-sufficiency through personalized support and guidance. Demonstrated success in creating safe and inclusive environments that promote personal growth. Experienced in building strong client relationships to identify strengths and challenges, resulting in positive outcomes. Committed to advocating for social justice and equality in the community.

Overview

21
21
years of professional experience
1
1
Certification

Work History

TRANSITIONAL SUPPORT COORDINATOR

E4C
11.2021 - Current


  • Assisted with residents to achieve their goals such as hygiene, budgeting, cooking, resume development and job hunting
  • Connected residents with housing and applications for AISH, Alberta Works and Permanent Supportive Housing
  • Created and implemented life skills calendar
  • Developed and implemented of activities that help residents achieve goals
  • Worked with residents to attain mental health diagnosis
  • Utilized harm reduction approach
  • Organized and transported residents to appointments and other daily activities
  • Administered and documented medication
  • Conducted intake and discharge of residents
  • Collaborated in development of safety plans
  • Participated in case conferences with AHS and E4C staff
  • Complete daily documentation

SUPPORT WORKER

AT HOME FACILITATER
01.2005 - Current


  • Supported two boys with severe Autism
  • Facilitated at home speech pathologist, occupational therapist, and aids through C.A.S.E and FSCD
  • Managed workers to accommodate the needs of the children
  • Created meaningful activities for the children to thrive
  • Created a safe, positive, and loving environment

MEDICAL AESTHETICIAN

SALON ON SIXTH
01.2004 - 01.2021


  • Developed strong clientele
  • Established trust with clientele
  • Serviced clients in hygienic health needs from pedicures to laser treatments
  • Worked closely with the staff to ensure processes, service and overall experience was positive

Education

Associate of Arts - Sociology, Minor in Business

The Kings University
Edmonton, Alberta
04.2021

Certified Clinical Assistant & Laser Technician -

European Institute of Esthetics And Medispa
Edmonton, Alberta
12.2011

Skills

  • Team player
  • Strong passion for serving others through a trauma informed lens
  • Compassionate
  • High regard for those who need support
  • Excellent ability to relate and connect with clients
  • Efficient appointment management
  • Quick to learn new processes
  • Documentation management skills

Accomplishments

    I have experienced tremendous success transitioning vulnerable women into safe housing and developed consistency and safety practices to ensure their goals were pursued.

Certification

  • Medication Administrative Training - October 2021
  • Trauma Informed Care, CAMH - November 2021
  • Naloxone Training, E4C/Streetworks - November 2021
  • Kevin Mitrick Security Awareness Training - November 2021
  • Infection Prevention Control, Personal Protective Equipment and You. AHS
  • De-escalating potentially violent situations, CTRI - February 2022
  • Engaging people who use Drugs, National Harm Reduction Coalition - May 2022
  • Supporting self-advocacy, Wellness Network E4C- December 2022
  • Assist, CMHA - January 2023
  • Standard First Aid, APEX - November 2024

Timeline

TRANSITIONAL SUPPORT COORDINATOR

E4C
11.2021 - Current

SUPPORT WORKER

AT HOME FACILITATER
01.2005 - Current

MEDICAL AESTHETICIAN

SALON ON SIXTH
01.2004 - 01.2021

Associate of Arts - Sociology, Minor in Business

The Kings University

Certified Clinical Assistant & Laser Technician -

European Institute of Esthetics And Medispa

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Tonya Roberts