Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Tonya Roberts

Edmonton,AB

Summary

Looking to advance career from Life skills coordinator to Site manager. With over a 2 Years working for E4C, Inner ways in transitional housing, I bring not only practical experience but personal experience as well. Taking every opportunity to advance education within E4C from numerous courses and certifications while finishing 4th year Sociology BA. Having a reputation for being punctual, reliable, and available for the team are somethings pride happens. Relationships with the residents are respectively genuine. Organizational skills in multitasking and taking responsibility for others comes from years of experience with raising two autistic sons.

Overview

20
20
years of professional experience

Work History

Life Skills Coordinator

E4C
01.2021 - Current
  • Modeled positive behavior skills as well as good problem-solving and relationship-building abilities to improve clients' social integration
  • Customized strategies based on individuals' goals and strengths and offered each positive reinforcement to continue progress against goals
  • Intervened in crisis situations to provide counseling and support
  • Supported people with developmental disabilities and autism in building multi-faceted skillset to promote independence and self-confidence
  • Assisted with personal care appointments such as haircuts and doctors' appointments
  • Maintained impeccable records for each client and daily instructional activities
  • Administered medications and helped clients set reminders to learn how to take important medications according to schedule
  • Helped clients to identify challenges and set goals
  • Coached clients through difficult life circumstances
  • Facilitated sessions in person and over phone
  • Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks
  • Maintained private practice of 11 residents

coach

01.2021 - Current
  • E4C Inner ways courses:
  • Medication Administrative training (Oct
  • 2021)
  • Standard first aid
  • APEX, (Nov.2021)
  • Trauma informed care
  • Camh, (Nov.2021)
  • Naloxone training
  • E4c/streetworks (nov.2021)
  • Kevin mitrick security awareness training (Nov.2021)
  • Infection prevention control, personal protective equipment and you
  • Ahs
  • DE-escalating potentially violent situations, ctri (feb.2022)
  • Engaging people who use drugs, nartional harm reduction coalition
  • (may,2022)
  • Supporting self advocacy, wellness network e4c (Dec.2022)
  • Assist, cmha
  • (Jan.2023) experience: Helping residents with medication
  • Keeping home as calm as possible and working with drug induced psychosis as well as mental illness
  • Having used harm reduction approach, meeting clients on their own terms and de- escalating violent behaviour

Medical aesthetician

01.2004 - 01.2021
  • Salon on sixth
  • Developing clientele, servicing clients in health need from pedicures to laser treatments.
  • Administered treatments to more than 50 patients per week
  • Sterilized equipment for patient treatments
  • Performed consultations for patients before scheduling treatments
  • Designed post-treatment at-home care products
  • Advised clients on proper home-care regimens
  • Provided clients with knowledge of all cosmetic services being provided
  • Fostered friendly, warm, and exceptional customer experience
  • Trained new estheticians on proper skin care techniques and safety protocols to develop capabilities of individuals and improve team efficiency
  • Executed laser hair removal and microdermabrasion procedures

01.2005 - Current
  • At home facilitator
  • Work with two boys with severe Autism, facilitating at home speech pathologist, occupational therapist, and aids through C.A.S.E and FSCD
  • Managing workers to accommodate needs of children.
  • Managed time efficiently in order to complete all tasks within deadlines
  • Used critical thinking to break down problems, evaluate solutions and make decisions

Education

Bachelor of Arts - Sociology Minor Business

The Kings University
06.2021

ccalt certified clinical assistant and laser technician program -

european institute of esthetics
2011

Victoria Highschool diploma -

Edmonton AB

Skills

  • Studied Managing public, non-profit & volunteer organizations
  • Organized, dependable, time sensitive
  • Interpersonal
  • Positive attitude and behavior
  • Fast learner
  • Activities
  • Volunteer for Children’s Autism Services in Casino
  • Volunteer for Autism walks
  • Active member on Social media for parents with special needs children

Additional Information

  • 2

Timeline

Life Skills Coordinator

E4C
01.2021 - Current

coach

01.2021 - Current

01.2005 - Current

Medical aesthetician

01.2004 - 01.2021

Bachelor of Arts - Sociology Minor Business

The Kings University

ccalt certified clinical assistant and laser technician program -

european institute of esthetics

Victoria Highschool diploma -

Edmonton AB

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Tonya Roberts