Tonya Hilton
Tillsonburg,ON
Summary
Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Focused Cleaner providing consistent and high-quality cleaning service with outstanding results. Reliable at safely operating industrial cleaning equipment and chemicals. Dedicated to exceptional performance and quality standards.
Overview
9
9
years of professional experience
Work History
Commercial Cleaner
Forest City Homes
London, ON
05.2020 - Current
- Cleaned building floors by sweeping, mopping and scrubbing floors.
- Maintained clean, neat and professional entrances.
- Handled equipment, chemicals and materials properly and with caution.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Organized and used industrial cleaning products following strict safety procedures.
- Cleaned industrial job sites using maximum strength cleaning solutions and equipment.
- Emptied wastebaskets to transport trash and waste to disposal area.
- Used squeegees and cleaners to clean windows and glass partitions.
- Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
Store Manager
Aeropostale
Hamilton, ON
10.2003 - 08.2010
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Education
High School Diploma -
Beamsville District Secondary School
Beamsville, ON06.1998
Skills
- Productivity and Time Management
- Trash Collection and Removal
- Facility and Site Cleaning
- Supply Replenishment
- Safe Chemical Handling
- Company Quality Standards
- Exterior/interior Window Cleaning
- Surface Sanitizing
- Routine Maintenance
Timeline
Commercial Cleaner
Forest City Homes
05.2020 - Current
Store Manager
Aeropostale
10.2003 - 08.2010
High School Diploma -
Beamsville District Secondary School