Tonya Brewster
Los Angeles
Summary
Compassionate professional with a strong background in elderly care and dietary planning. Known for effective supervision and commitment to enhancing personal independence, ready to contribute to improved patient outcomes. Hardworking care provider adept at assisting individuals with daily living requirements, medication and housekeeping. Proficient in conditions and requirements. Personable and compassionate caregiver with several years of related experience. Compassionate Care Provider with experience in providing support to individuals with physical and mental health challenges. Possess strong skills in active listening, empathy, patience, and interpersonal communication. Demonstrated ability to foster trust and build rapport with clients of diverse backgrounds while ensuring safety and comfort. Have made significant impact in previous roles by enhancing quality of life for clients through personalized care plans. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
5
5
years of professional experience
Work History
Care Provider
IHSS
Torrance
01.2023 - Current
- Provided personal care and companionship to elderly clients in their homes.
- Assisted with daily living activities, such as bathing, dressing, grooming, toileting, and meal preparation.
- Engaged in conversation with clients to provide emotional support and mental stimulation.
- Arranged medication and reminded patients to take each according to correct schedule.
- Developed trusting relationships with clients through active listening skills and compassionate understanding of individual needs.
- Assisted clients with daily living activities to enhance personal independence.
- Provided companionship and emotional support to individuals in home environments.
- Created balanced meal plans tailored to individual dietary restrictions and preferences.
Instacart Shopper
Instacart
Los Angeles
11.2020 - Current
- Selected and gathered grocery items based on customer orders.
- Ensured accurate order fulfillment by verifying product quality and availability.
- Managed multiple orders simultaneously while maintaining attention to detail.
- Utilized handheld devices for tracking inventory and order updates.
- Collaborated with store staff to resolve issues with product availability.
- Delivered groceries on time according to company standards for customer satisfaction.
- Provided exceptional customer service throughout the shopping experience.
- Exceeded customer expectations consistently as evidenced by highest feedback ratings, frequent repeat customers, and increasingly high tips.
Dasher
DoorDash
Los Angeles
09.2020 - Current
- Delivered food orders efficiently and on time to customers' locations.
- Communicated with customers to confirm delivery details and address any issues.
- Followed safety protocols while handling food items during deliveries.
- Maintained cleanliness and organization of delivery equipment and vehicle.
- Provided friendly customer service to enhance the overall delivery experience.
- Followed directions provided by the Dasher app for efficient navigation to delivery destinations.
Patient Care Supervisor
Soul Housing
Gardena
02.2023 - 05.2024
- Maintained accurate records of patient care notes and documents.
- Maintained cleanliness in assigned areas using effective cleaning methods.
- Operated cleaning equipment to ensure thorough sanitation of surfaces.
- Disposed of waste and recyclables following company guidelines and procedures.
- Followed safety protocols while handling cleaning chemicals and equipment.
- Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area.
- Used steam equipment to periodically clean upholstery and carpeting.
- Notified managers of repair needs or additions to building operating systems.
- Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.
- Operated kitchen equipment to ensure efficient food preparation.
- Collaborated with team members to maintain a clean work environment.
- Assisted in menu planning by gathering necessary ingredients.
- Managed inventory by tracking supplies and restocking items as needed.
- Monitored cooking times to ensure food quality and safety standards.
- Supervised patient care staff to ensure quality service delivery.
- Implemented training sessions to improve staff skills and knowledge.
- Evaluated patient feedback to identify areas for service improvement.
- Managed daily operations to maintain high standards of patient care.
- Monitored vital signs and medication use, documenting variances, and concerning responses.
- Assisted with meal planning to meet nutritional plans.
Education
High School Diploma -
Gardena High School
Gardena, CA06-2006
Skills
- Medication management
- Personal care
- Dietary planning
- Patient monitoring
- Record keeping
- Care coordination
- Inventory management
- Meal preparation
- Transportation assistance
- Mobility support
- Grocery shopping
- Elderly and Alzheimer's care
- Patient mobility assistance
- Compassionate support
- Exercise encouragement
- Order fulfillment
- Staff training
- Team supervision
- Housekeeping tasks
- Activity supervision
- Case management
- HIPAA compliance
- Flexible schedule
Timeline
Patient Care Supervisor
Soul Housing
02.2023 - 05.2024
Care Provider
IHSS
01.2023 - Current
Instacart Shopper
Instacart
11.2020 - Current
Dasher
DoorDash
09.2020 - Current
High School Diploma -
Gardena High School