Tony Tran
Calgary,AB
Summary
Dynamic Assistant Manager with expertise in automotive detailing at Bubbles Car Wash & Detail Centre. Proven track record in team leadership and enhancing service quality through effective training and process improvements. Skilled in buffing, polishing, and customer relationship building, ensuring exceptional client satisfaction and operational efficiency.
Overview
8
8
years of professional experience
Work History
Linen Porter
KBro Linen
10.2024 - Current
- Managed inventory of linens, ensuring timely delivery and organization for operational efficiency.
- Maintained cleanliness and hygiene standards in linen storage areas, adhering to safety protocols.
- Operated laundry equipment, executing proper techniques for various fabric types to preserve quality.
- Assisted team members in coordinating linen distribution across departments, optimizing workflow processes.
- Trained new staff on best practices for handling and maintaining linens, fostering a knowledgeable team environment.
- Developed improved procedures for sorting and folding linens, contributing to overall productivity gains.
Assistant Manager/Automotive Detailer
Bubbles Car Wash & Detail Centre
03.2022 - 10.2024
- Supported daily operations by coordinating team schedules and task assignments.
- Assisted in training new staff on company policies and procedures.
- Monitored inventory levels and facilitated stock replenishment processes.
- Collaborated with management to implement process improvements and enhance efficiency.
- Supervised daily operations, ensuring efficient workflow and high-quality service delivery.
- Trained and mentored new staff on standard operating procedures and customer service excellence.
Shipping Clerk
Harmony Beef Company
03.2018 - 08.2018
- Assisted in preparing shipments by labeling and sorting packages for dispatch.
- Learned safety protocols and compliance regulations for shipping operations.
- Operated warehouse equipment to facilitate efficient loading and unloading of goods.
Education
High School Diploma -
Forest Lawn High School
Calgary, ABBusiness Management
Southern Alberta Institution of Technology
Calgary, AB12.2021
Skills
- Customer service
- Team leadership
- Decision-making
- Expertise in detailing
- Interior detailing proficiency
- Glass cleaning techniques
- Buffing and polishing
- Relationship building
- Clay bar treatment
- Wax application techniques
- Chemical handling
- Exterior waxing
- Engine cleaning
- Headlight restoration
- Hand tools
- Detailing equipment operation
- Automotive detailing
- Fabric treatment
- Engine degreasing
- Wheel and tire care
- Team collaboration
Languages
Vietnamese
Native or Bilingual
English
Native or Bilingual
Additional Information
- Can easily adapt to an independent and or collective environment
- Capable of lifting heavy weights and/or materials
- Willing to incorporate constructive criticism to ensure proficiency on given tasks
- Able to interact with customers efficiently to guarantee their satisfaction with services
- Competent in adapting to a busy environment and working under pressure
- Ability to multitask, prioritize responsibilities and assisting colleagues
Timeline
Linen Porter
KBro Linen
10.2024 - Current
Assistant Manager/Automotive Detailer
Bubbles Car Wash & Detail Centre
03.2022 - 10.2024
Shipping Clerk
Harmony Beef Company
03.2018 - 08.2018
High School Diploma -
Forest Lawn High School
Business Management
Southern Alberta Institution of Technology