Tony Singla
Surrey,BC
Summary
Competitive Route Sales Representative with strong background providing customers with specific products to address needs and requirements. Effective in handling orders and verifying delivery of accurate shipments in alignment with strict schedules. Innovative and focused professional polished in maintaining accurate records of sales, developing leads and prospects and resolving customer issues. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Route Service Sales Representative
Cintas
Langley, BC
02.2021 - Current
- Properly processed all sales transactions, achieving high levels of account growth and retention via quality deliverables.
- Determined best routes for driving to customer sites, accounting for such factors as weather and road construction.
- Identified customers' needs and provided information on appropriate products in effort to promote cross-selling.
- Maintained positive relationships with customers through inventory evaluation and proper communication.
- Managed product transitions from warehouse to customer site, loading, and unloading in alignment with specifications.
- Maintained positive relationships with customers to promote continued business opportunities.
- Delivered orders to customers to drive full satisfaction.
- Assisted with sorting and organizing stockroom items.
Asset Protection Specialist
Walmart
Tsawwassen, BC
06.2020 - 02.2021
- Leveraged surveillance and intelligence-led tactics to foster safety and security while minimizing company loss.
- Reviewed CCTV and audited EAS and exception reports to identify dishonest activity, theft and fraud.
- Reported hazardous or unsafe conditions to management to reduce risk of injury.
- Led physical security and safety culture through training and by promoting safe and secure standards.
- Prepared case reports, preserved evidence, interacted with law enforcement and testified in criminal and civil court actions to facilitate prosecution.
- Checked CCTV for evidence of shoplifting.
- Controlled reduction of loss inventory by protecting company assets.
- Patrolled store departments to check for suspicious activities.
- Maintained secure environment by regularly checking store premises and inspecting security equipment.
- Monitored and analyzed customer behavior to identify and respond to potential theft and fraud incidents.
Assistant Manager
Tim Hortons
Surrey, BC
04.2017 - 05.2020
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Reviewed sales and gross profit report to assess company efficiency.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Created employee schedules to align coverage with forecasted demands.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Monitored security to protect employees, customers and property.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
Associate of Arts - Arts
Alexander College
Vancouver, BC07.2019
Master of Science - Computer Science And Engineering
Punjab Technical University
Punjab07.2015
Skills
- Requirements Analysis
- Territory Development
- Professional Relationships
- Information Updates
- Sales Forecasting
- Customer Retention
- General Accounting
- Sales Presentation
- Client Needs Assessment
- Handheld Computers
- Operational Efficiency
- Quality Assurance Evaluation
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Risk comes from not knowing what you are doing.
Warren Buffett
Timeline
Route Service Sales Representative
Cintas
02.2021 - Current
Asset Protection Specialist
Walmart
06.2020 - 02.2021
Assistant Manager
Tim Hortons
04.2017 - 05.2020
Associate of Arts - Arts
Alexander College
Master of Science - Computer Science And Engineering
Punjab Technical University
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