Summary
Overview
Work History
Education
Skills
Timeline
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Tony Simonetta

St. Catharines,ON

Summary

Dynamic and results-driven professional with a proven track record at Home Depot, excelling in loss prevention and risk analysis. Adept at reducing shrinkage rates through critical thinking and effective communication. Recognized for fostering teamwork and collaboration while implementing strategic improvements that enhance operational efficiency and safeguard assets.

Overview

26
26
years of professional experience

Work History

Saks Off 5th

Hudson's Bay
03.2019 - Current
  • Self-motivated, with a strong sense of personal responsibility.


  • Skilled at working independently and collaboratively in a team environment.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Reduced shrinkage rates by regularly reviewing inventory counts and addressing discrepancies promptly and effectively.
  • Analyzed store layout for potential vulnerabilities, recommending improvements to reduce opportunities for theft.
  • Responded swiftly to emergency situations within the store, ensuring customer and employee safety during incidents such as theft or disturbances.
  • Performed regular audits of inventory levels, identifying discrepancies and taking corrective action where necessary.
  • Trained new employees on company loss prevention protocols, contributing to a culture of accountability and vigilance.

Loss Prevention Specialist

Home Depot
04.2018 - 02.2019
  • Reduced shrinkage rates by regularly reviewing inventory counts and addressing discrepancies promptly and effectively.
  • Analyzed store layout for potential vulnerabilities, recommending improvements to reduce opportunities for theft.
  • Responded swiftly to emergency situations within the store, ensuring customer and employee safety during incidents such as theft or disturbances.
  • Performed regular audits of inventory levels, identifying discrepancies and taking corrective action where necessary.
  • Conducted thorough investigations of suspected internal and external theft cases, leading to increased resolution rates.
  • Developed targeted strategies for high-risk merchandise areas, minimizing losses due to theft or damage during transport or display.
  • Assisted in the apprehension and prosecution of shoplifters, deterring future incidents.
  • Facilitated strong communication between store staff and loss prevention team, fostering awareness and cooperation among all personnel.
  • Collaborated with management to develop effective loss prevention policies and procedures tailored to store-specific needs.
  • Maintained detailed records of all loss prevention activities, ensuring accuracy and timely reporting to management.
  • Established positive working relationships with local law enforcement agencies for efficient collaboration during investigations.
  • Educated employees on proper cash handling procedures, reducing instances of cash register shortages or overages.

Risk Investigation Analyst

Roma Caribbean Hotel And Restraint Equipment
01.2011 - 11.2017
  • Established a centralized database system, facilitating easy access to critical information for team members.
  • Collaborated with cross-functional teams to ensure data consistency and relevance.
  • Achieved significant time savings with the implementation of efficient data entry procedures.
  • Resolved data discrepancies by identifying root causes and implementing corrective actions.
  • Managed sensitive information with strict adherence to privacy regulations and company policies, maintaining confidentiality at all times.
  • Optimized decision-making processes with comprehensive risk reports, highlighting key findings and recommendations.
  • Reduced financial loss by proactively detecting fraudulent activities and recommending appropriate actions.
  • Participated actively in internal audits to ensure adherence to established policies and procedures related to risk investigation processes within the organization.
  • Produced and filed reports to inform senior management of current activities and progress with investigations.
  • Looked at current and new merchants and individual sales to evaluate fraud, chargeback and compliance risks.

Licensed Private Investigator

IRG
03.2007 - 11.2010
  • Performed background checks efficiently, enabling clients to make informed decisions about potential employees or business partners.
  • Increased case resolution rates through meticulous evidence gathering and detailed documentation.
  • Conducted undercover operations skillfully, obtaining critical information without compromising personal safety or revealing identity.
  • Enhanced client satisfaction by conducting thorough investigations and providing comprehensive reports.
  • Investigated insurance fraud cases successfully, saving companies significant financial losses from false claims payouts.
  • Improved team collaboration by facilitating regular communication and sharing best practices among colleagues.
  • Maintained strict confidentiality regarding sensitive client information and ongoing investigations, upholding ethical standards within the profession.
  • Investigated individuals claiming disability to identify and document fraud.
  • Surveilled individuals covertly to investigate issues such as fraud and infidelity.
  • Tracked claimants through routine and notable activities and documented findings with videos, photographs and audio recordings.
  • Staked out locations to locate individuals and gather evidence of unlawful activities.
  • Conducted mobile and stationary surveillance on subjects of Insurance claims investigations.

Licensed Private Investigator

Mustang Investigations
02.1999 - 10.2009
  • Increased case resolution rates through meticulous evidence gathering and detailed documentation.
  • Conducted surveillance operations, resulting in the collection of crucial evidence for various cases.
  • Kept up-to-date on industry trends and advancements, maintaining a competitive edge in private investigation services.
  • Conducted undercover operations skillfully, obtaining critical information without compromising personal safety or revealing identity.
  • Developed strong professional relationships with clients, ensuring trust and confidence in the investigative process.
  • Enhanced client satisfaction by conducting thorough investigations and providing comprehensive reports.
  • Investigated insurance fraud cases successfully, saving companies significant financial losses from false claims payouts.
  • Maintained strict confidentiality regarding sensitive client information and ongoing investigations, upholding ethical standards within the profession.
  • Stayed in open communication with supervisors to maintain operational safety and submit timely reports.
  • Investigated individuals claiming disability to identify and document fraud.
  • Surveilled individuals covertly to investigate issues such as fraud and infidelity.
  • Tracked claimants through routine and notable activities and documented findings with videos, photographs and audio recordings.
  • Staked out locations to locate individuals and gather evidence of unlawful activities.
  • Collected clear requirements from clients and updated each regularly on case progression and to obtain additional objectives.
  • Conducted mobile and stationary surveillance on subjects of Insurance Files investigations.
  • Conducted surveillance for up to 8-12 hours at time.
  • Performed undercover operations such as evaluating performance or honesty of employees by posing as customers or employees.

Education

Graduate Certificate - Private Investigations

Canadian School Of Private Investigation
Toronto, ON
05-1998

No Degree - Criminology

Ryerson University
Toronto, ON
05-1979

High School Diploma -

Bickford Park High School
Toronto, ON
06-1976

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Dependable and responsible
  • Multitasking
  • Multitasking Abilities
  • Excellent communication
  • Critical thinking
  • Computer skills
  • Problem-solving

Timeline

Saks Off 5th

Hudson's Bay
03.2019 - Current

Loss Prevention Specialist

Home Depot
04.2018 - 02.2019

Risk Investigation Analyst

Roma Caribbean Hotel And Restraint Equipment
01.2011 - 11.2017

Licensed Private Investigator

IRG
03.2007 - 11.2010

Licensed Private Investigator

Mustang Investigations
02.1999 - 10.2009

Graduate Certificate - Private Investigations

Canadian School Of Private Investigation

No Degree - Criminology

Ryerson University

High School Diploma -

Bickford Park High School

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Tony Simonetta